Senior Business Development Manager at FreshBooks

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Customer Experience, Employee ExperienceIndustries

Requirements

2-8 years of outbound sales experience, preferably in SaaS or technology sales
Proven success in cold calling, email outreach, and social selling
Familiarity with outbound tools like Lusha, ZoomInfo, Sales Navigator, etc
Excellent verbal and written communication skills
Ability to build rapport and engage with key decision-makers at all levels
Goal-oriented with a strong drive to exceed sales targets
Self-motivated, resilient, and able to work independently and as part of a team
Proactive problem-solver with a strong desire to learn and grow in a fast-paced environment
Experience in selling SaaS products or solutions
Open to working in the ANZ shift - 4 am - 1 pm (in-office position)

Responsibilities

Prospecting & Lead Generation: Research and identify potential customers through various channels, including outbound calling, email outreach, LinkedIn, and other social platforms
Outbound Outreach: Initiate and manage contact with prospects via cold calls, emails, and social media to qualify leads, set appointments, and drive sales activities end to end
Market Research: Stay up-to-date on industry trends, competitors, and customer needs to effectively position our SaaS solution
Lead Qualification: Assess and qualify leads from the TAM list on business needs, potential budget, and fit for our solutions
Sales Outreach Strategy: Develop and implement outbound sales campaigns, using tools like LinkedIn Sales Navigator and other lead generation platforms
Cross-functional collaboration: Work closely with Marketing team, Presales team, Product team to ensure smooth transition of leads and maintain alignment on sales goals
Maintain CRM: Accurately record and update lead interactions, opportunities, and results in the CRM system
Achieve Targets: Consistently meet or exceed weekly and monthly outreach, qualification, appointment-setting, and revenue goals
Continuous Learning: Continuously improve sales techniques and product knowledge to effectively communicate the value of our SaaS offerings

Skills

Key technologies and capabilities for this role

Outbound SalesProspectingLead GenerationCold CallingEmail OutreachSocial SellingSales PipelineDiscovery CallsDemo PresentationDeal Closing

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site position.

What is the salary range for this position?

This information is not specified in the job description.

What key skills are required for this role?

Key skills include prospecting and lead generation through cold calling, email, and social outreach; lead qualification based on business needs, budget, and fit; market research on industry trends and competitors; and proficiency with CRM systems and tools like LinkedIn Sales Navigator.

What is the company culture like at Freshworks?

Freshworks emphasizes a people-first approach to AI, building uncomplicated service software for exceptional customer and employee experiences, with a fresh vision focused on real impact and global collaboration among over 4,500 employees.

What makes a strong candidate for this position?

Strong candidates excel in outbound sales strategies like cold-calling, emails, and social outreach; can drive the full sales cycle from prospecting to closing; collaborate cross-functionally with marketing, presales, and product teams; and consistently achieve sales targets.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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