Senior Business Analyst, Digital Solutions at Fidelity Investments

Smithfield, Rhode Island, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, TechnologyIndustries

Requirements

Bachelor's degree required (or Master's with 6+ years of experience)
8+ years of business analysis experience, including experience with successful development and delivery of digital solutions
Demonstrated interest in digital user experience and industry trends
Ability to communicate and collaborate effectively across multiple teams and stakeholders to clearly articulate requirements, facilitate discussions, manage expectations, and ensure alignment
Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making
Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information

Responsibilities

Identify and document the needs of customers, stakeholders, and project goals. Analyze these requirements to ensure they align with business objectives and are feasible within the project’s scope
Create detailed user stories that outline specific functionalities from the end-user’s perspective. Define acceptance criteria that determine when a user story is considered complete and ready for release
Lead engagement with Legal, Risk, and Compliance to ensure project requirements and solutions meet legal and regulatory requirements and minimize potential risks to the firm
Conduct business acceptance testing to ensure that the solutions meet the defined requirements. Validate that the product functions as expected and address any issues before deployment
Develop and implement strategies for introducing new products or features to customers. Plan the rollout process to minimize disruption, maximize learning, and ensure a smooth transition for users
Analyze customer data and feedback to gauge the effectiveness of solutions and identify areas for improvement. Report findings to stakeholders to inform future project decisions and strategies
Provide a deep understanding of how the digital product works. Document and explain these concepts clearly, bridging the gap between business, design, and development teams

Skills

Key technologies and capabilities for this role

Business AnalysisUser StoriesAcceptance CriteriaBusiness Acceptance TestingRegulatory ComplianceCustomer Data AnalysisDigital SolutionsDigital User Experience

Questions & Answers

Common questions about this position

What experience level is required for this Senior Business Analyst role?

A Bachelor's degree is required with 8+ years of business analysis experience, or a Master's degree with 6+ years of experience, including successful development and delivery of digital solutions.

What key skills are needed for the Digital Solutions Business Analyst position?

Key skills include effective communication and collaboration across teams, ability to break down complex problems and synthesize data-driven insights, and comfort with ambiguity and change.

What is the team structure like for this role at Fidelity Investments?

This role is aligned to a squad within the Digital Channels Product Area, which manages and maintains the user experience and technology. Digital Solutions Chapter members share core product management and analytical skills suited to their squad.

What is the company culture like in the Digital Solutions team?

Team members are passionate about bringing together people, process, and technology to serve the growing customer base, with a demonstrated interest in digital user experience and industry trends.

Is remote work an option for this position, or is it office-based?

This information is not specified in the job description.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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