Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative selling approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records, prepare reports, and manage a comprehensive business plan
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning and advocating Comcast's technology, products, and services
Team collaboration with technical, customer service, and support staffs
Responsibilities
Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to ensure optimal customer solutions
Achieve and exceed assigned sales and business quality objectives, including departmental financial and unit targets
Develop and manage territory, including local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
Generate new leads through prospecting activities
Maintain a pipeline of qualified prospects to meet or exceed monthly quota
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and a positive Comcast experience
Team with support staffs to drive new revenue growth and end-to-end customer satisfaction
Stay abreast of Comcast products, competitive landscape, and emerging technologies
Own the customer experience, participate in the Net Promoter System, drive results and growth, and follow Operating Principles
Other duties as assigned
Skills
Cold Calling
Canvassing
Prospecting
Sales Presentations
Territory Development
Customer Satisfaction
SMB Sales
Outside Sales
PRI
Hosted PBX
Comcast
Comcast Corporation is a global media and technology company.