Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

West Monroe, Louisiana, United States

Comcast Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, TechnologyIndustries

Requirements

  • Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
  • Ability to create and deliver face-to-face sales presentations
  • Understanding of competitive landscape and emerging technologies
  • Skills in territory management, including development of local business partnerships and organizational affiliations
  • Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
  • Consultative selling approach to identify improvement areas for prospects' communication
  • Ability to maintain quality sales records, prepare reports, and manage a comprehensive business plan
  • Punctual, regular, and consistent attendance
  • Adherence to company standards and business professionalism
  • Enthusiasm for learning and advocating Comcast's technology, products, and services
  • Team collaboration with technical, customer service, and support staffs

Responsibilities

  • Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
  • Promote bundled products to ensure optimal customer solutions
  • Achieve and exceed assigned sales and business quality objectives, including departmental financial and unit targets
  • Develop and manage territory, including local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
  • Generate new leads through prospecting activities
  • Maintain a pipeline of qualified prospects to meet or exceed monthly quota
  • Maintain quality sales records and prepare sales and activity reports
  • Ensure customer satisfaction and a positive Comcast experience
  • Team with support staffs to drive new revenue growth and end-to-end customer satisfaction
  • Stay abreast of Comcast products, competitive landscape, and emerging technologies
  • Own the customer experience, participate in the Net Promoter System, drive results and growth, and follow Operating Principles
  • Other duties as assigned

Skills

Cold Calling
Canvassing
Prospecting
Sales Presentations
Territory Development
Customer Satisfaction
SMB Sales
Outside Sales
PRI
Hosted PBX

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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