Senior Business Account Executive, SMB Direct Sales (Outside Sales) at Comcast

Chattanooga, Tennessee, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Capability to generate new leads through cold calling, canvassing, customer referrals, and partner relationships
Consultative selling approach to identify improvement areas for prospects' communication
Experience in maintaining sales records, preparing reports, and managing a pipeline of qualified prospects
Team collaboration with technical, customer service, and support staff
Adherence to company standards, business professionalism, and consistent attendance
Enthusiasm for learning and advocating Comcast's technology, products, and digital tools
Commitment to customer experience, Net Promoter System, and driving results/growth

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Create and deliver face-to-face sales presentations demonstrating Comcast products and services
Promote bundled products to provide optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and brand enhancement
Maintain quality sales records and prepare sales/activity reports
Ensure customer satisfaction and a positive Comcast experience
Generate new leads via prospecting activities including cold calling, canvassing, referrals, and partnerships
Identify consultative improvements for prospects' internal/external communication
Manage territory with a high-activity comprehensive business plan
Team with support staff to ensure end-to-end customer sales and satisfaction, driving revenue growth
Maintain a pipeline yielding monthly quota performance and above
Stay knowledgeable on Comcast products/services and competitive landscape
Adhere to all company standards, Operating Principles, and other assigned duties

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingProspectingSales PresentationsPRIHosted PBXTerritory DevelopmentSMB SalesOutside SalesCustomer Satisfaction

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for the Senior Business Account Executive role?

Key skills include territory management, lead generation through cold calling and canvassing, consultative sales to identify communication improvements, face-to-face sales presentations, and knowledge of Comcast products like PRI and Hosted PBX.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, and a fast-paced environment driven by remarkable people who deliver cutting-edge products to customers.

What makes a strong candidate for this sales position?

Strong candidates excel in outside sales to SMBs, generate leads via cold calling and partnerships, manage territories effectively, deliver consultative face-to-face presentations, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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