Senior Business Account Executive, SMB Direct Sales at Comcast

Schaumburg, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management with a high activity and comprehensive business plan
Experience in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning and advocating Comcast's technology, products, and services
Team collaboration with technical, customer service, and support staffs

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to ensure optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Generate new leads via cold calling, canvassing, customer referrals, and partner relationships
Maintain a pipeline of qualified prospects to meet or exceed monthly quota
Ensure customer satisfaction and a positive Comcast experience
Team with support staffs to drive end-to-end customer sales and revenue growth
Stay abreast of products, competitive landscape, and technologies to position Comcast effectively
Own the customer experience, prioritize customers, and promote products/services
Participate in the Net Promoter System through huddles, call backs, and feedback
Drive results and growth while respecting company principles
Other duties as assigned

Skills

Key technologies and capabilities for this role

Sales PresentationsCold CallingProspectingTerritory DevelopmentLead GenerationCustomer SatisfactionBundled Products SalesPRIHosted PBX

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

Is remote work available for this role?

This information is not specified in the job description.

What sales skills are required for this position?

The role requires skills in face-to-face sales presentations, territory management, cold calling, canvassing, customer referrals, partner relationships, and consultative selling to identify communication improvements.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation in media and technology, a fast pace, and creating positive customer experiences through remarkable people.

What makes a strong candidate for this sales role?

Strong candidates excel in new acquisition sales to SMBs, focus on advanced communications solutions like PRI and Hosted PBX, maintain a robust sales pipeline, achieve quota performance, and collaborate with support teams.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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