Senior Business Account Executive, SMB Direct Sales at Comcast

Reading, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, MediaIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Experience in generating new leads through cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning, using, and advocating Comcast's technology, products, and services

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to provide optimal solutions for customers
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Generate new leads via prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Conduct consultative process to identify areas improving prospects' internal/external communication
Maintain a pipeline of qualified prospects to meet/exceed monthly quota
Manage defined territory with high activity and comprehensive business plan
Team with technical, customer service, and support staffs for end-to-end customer satisfaction and revenue growth
Ensure customer satisfaction and positive Comcast Experience impression
Stay abreast of Comcast products/services and competitive landscape
Maintain sales records and prepare required reports
Own the customer experience, participate in Net Promoter System (huddles, call backs), drive results/growth, and follow Operating Principles
Other duties as assigned

Skills

Key technologies and capabilities for this role

Cold CallingCanvassingProspectingTerritory DevelopmentSales PresentationsPRIHosted PBXBundled SalesLead GenerationCustomer Satisfaction

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Senior Business Account Executive role?

Key skills include territory management, lead generation through cold calling and prospecting, delivering face-to-face sales presentations, consultative selling for advanced communications solutions like PRI and Hosted PBX, and maintaining a pipeline to exceed sales quotas.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, and leading in media and technology, with a fast-paced environment driven by remarkable people creating cutting-edge products for millions of customers.

What makes a strong candidate for this sales role?

Strong candidates excel in territory management, generate leads through cold calling and partnerships, deliver effective face-to-face presentations, focus on advanced solutions like PRI and Hosted PBX, and consistently exceed sales quotas while prioritizing customer satisfaction.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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