Senior Business Account Executive, SMB Direct Sales at Comcast

Orlando, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management with a high activity and comprehensive business plan
Punctual, regular, and consistent attendance
Adherence to company standards and business professionalism
Enthusiasm for learning, using, and advocating Comcast's technology, products, and services
Alignment with Operating Principles, customer-first mindset, teamwork, and Net Promoter System participation

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions like PRI, Hosted PBX, and multi-location opportunities
Promote bundled products to ensure optimal customer solutions
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning and brand
Maintain quality sales records and prepare sales and activity reports
Ensure customer satisfaction and support a positive Comcast Experience
Generate new leads via cold calling, canvassing, customer referrals, and partner relationships
Identify improvement areas through consultative processes to enhance prospect communication
Manage defined territory effectively
Team with technical, customer service, and support staffs for end-to-end customer sales and satisfaction
Maintain a pipeline of qualified prospects to achieve monthly quota performance and exceed targets
Achieve and exceed assigned sales and business quality objectives
Stay abreast of Comcast products, competitive landscape, and emerging technologies
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Sales PresentationsCold CallingProspectingTerritory DevelopmentLead GenerationCustomer SatisfactionBundled Products SalesPRIHosted PBX

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are needed for the Senior Business Account Executive role?

Key skills include territory management, lead generation through cold calling and prospecting, consultative sales focusing on advanced communications solutions like PRI and Hosted PBX, delivering face-to-face presentations, and maintaining a pipeline to exceed sales quotas.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, and leading in media and technology, with a fast-paced environment driven by remarkable people creating cutting-edge products for millions of customers.

What makes a strong candidate for this sales role?

Strong candidates excel in new acquisition sales to SMBs, generate leads via cold calling and partnerships, manage territories effectively, deliver consultative face-to-face presentations on advanced solutions like PRI and Hosted PBX, and consistently exceed sales quotas.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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