Senior Backend Engineer - Madrid at Aircall

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

At least 6+ years of experience in back-end development in a large scale, typed language, with experience in Typescript, focusing on security, scalability, availability, and performance
Extensive experience working with AWS in a production environment, including designing for, deploying on, and optimizing AWS services
Ability to discuss most AWS offerings spontaneously, when to use them, how to use them, and explain to junior engineers
Experience working with serverless services using infrastructure as code like CloudFormation or Terraform
Security at the forefront of mind in everything done
Experience working with GraphQL (huge plus)

Responsibilities

Participate in requirements analysis to help provide the right technical and business solutions for customers
Have key responsibilities within the design, architecture, and end-to-end delivery of key modules
Write clean scalable code and test and deploy applications and systems
Revise, update, refactor, and debug code
Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
Involvement in product and platform performance optimization and live site monitoring
Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
Mentor team members
Follow best practices, evangelize, and mentor in the team and across Engineering
Help level up quality, excellence, and agility in delivery processes

Skills

AWS

Backend Development

Software Design

Deployment

Mentoring

Requirements Analysis

API Integration

CRM

Helpdesk

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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