Senior Associate, Business Operations at Dow Jones

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Publishing, Business InformationIndustries

Requirements

Willingness to be onsite in the NYC office 5 days per week
2-4 years of professional experience in consulting, business operations, project coordination, or a related field (internships or corporate rotational programs are also considered)
Strong organizational skills and attention to detail, with the ability to manage multiple priorities
Strong analytical curiosity
Comfort using technology
Genuine enthusiasm for making things work better
Ability to flex comfortably between administrative and analytical tasks

Responsibilities

Support the OCEO in coordinating meetings, tracking follow-ups, and maintaining alignment across workstreams and deliverables
Manage project tracking systems (e.g., Wrike) and ensure up-to-date reporting on progress, dependencies, and timelines
Prepare meeting materials, summaries, and action trackers to facilitate effective decision-making and follow-through
Create and maintain key databases and documentation, ensuring accuracy, version control, and accessibility
Generate reports on business and team performance based on key metrics
Maintain contact database: ensure client records are accurately entered and up-to-date in the team's database
Drive adoption and effective use of productivity and collaboration tools (e.g., Wrike, Google Workspace, Slack)
Act as a resource for data management and visualization, helping the team present insights clearly and effectively
Champion the responsible use of AI tools to enhance efficiency to streamline team and company processes
Draft internal memos, project updates, and presentation materials for leadership review
Support coordination across departments and stakeholders, ensuring smooth communication and follow-through
Build positive working relationships with cross-functional partners to ensure information flow and alignment
Identify opportunities to simplify workflows and improve efficiency through automation or process redesign
Bring a proactive, "can-do" mindset to problem solving by anticipating needs and offering thoughtful solutions
Support ad-hoc strategic or operational initiatives as assigned by the Chief of Staff team

Skills

Key technologies and capabilities for this role

Project ManagementOperational CoordinationData AnalysisDashboard BuildingProcess ImprovementMeeting CoordinationDeliverable TrackingAdministrative SupportExcelGoogle Workspace

Questions & Answers

Common questions about this position

Is this a remote role or does it require office presence?

This is not a remote role; you will be based in the New York City office five days a week.

What are the key skills required for this Senior Associate role?

The role requires strong organizational skills, analytical curiosity, comfort using technology, and the ability to flex between administrative and analytical tasks.

What tools will I be working with in this position?

You will manage project tracking systems like Wrike, use Google Workspace and Slack, maintain databases, and champion the responsible use of AI tools.

What is the reporting structure for this role?

You will report to the Deputy Chief of Staff and collaborate with the broader Chief of Staff team.

What makes a strong candidate for this Business Operations role?

A strong candidate is motivated for an early-career role, eager to learn how a complex organization functions, enthusiastic about improving processes, and skilled in operational coordination, analytics, and tools management.

Dow Jones

Provides business news and financial data

About Dow Jones

Dow Jones provides business news, financial information, and data intelligence to financial firms, professionals, and investors globally. Its main products include the Wall Street Journal, Dow Jones Newswires, and Factiva, which offer timely news, exclusive insights, and comprehensive data sets. Additionally, Dow Jones offers risk and compliance solutions to help businesses navigate issues like anti-money laundering and economic sanctions. Unlike many competitors, Dow Jones focuses on a subscription-based model, data licensing, and advertising revenue, utilizing its extensive media and data resources to equip clients with the necessary information for informed decision-making.

New York City, New YorkHeadquarters

1881Year Founded

ACQUISITIONCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Comprehensive Healthcare Plans

Comprehensive Medical, Dental and Vision Insurance Plans

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Time Off

Paid Vacation

Paid Maternity and Paternity Leave

Family Care Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Education Benefits

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Risks

Competition from digital-native platforms like Bloomberg and Reuters is increasing.

AI-generated content threatens traditional journalism models.

Subscription fatigue may impact Dow Jones' revenue model.

Differentiation

Dow Jones offers a unique blend of news, data, and risk compliance solutions.

The Wall Street Journal is America's largest newspaper by total average circulation.

Dow Jones provides content in 28 languages, enhancing global reach.

Upsides

Increased demand for real-time financial news boosts subscription-based services.

AI-driven journalism tools enhance content creation and personalization.

Growing importance of ESG data creates opportunities for expanded offerings.

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