Senior Analytics Analyst at BigCommerce

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, SaaS, TechnologyIndustries

Requirements

5+ years of experience in data analytics, with advanced SQL skills and the ability to analyze large datasets to drive business insights
5+ years of experience creating and optimizing dashboards in Tableau or similar BI tools
Bachelor’s degree in a quantitative field (Statistics, Math, Business Administration, Finance, Economics) or equivalent work experience required; Master’s degree is a plus
Strong verbal and written communication skills, with the ability to clearly explain complex data and insights to non-technical audiences
Creative, scientific problem solver with a business-oriented mindset, who can apply quantitative analysis to drive decisions
Eager learner who quickly absorbs new information and seeks answers independently but collaborates when needed
Strong team player who excels in cross-functional roles and has experience influencing teams without direct authority
Proactive, goal-oriented, and able to solve complex problems in ambiguous situations
Excellent time-management and organizational skills, with a strong focus on delivering results
Familiarity with eCommerce or SaaS metrics is a plus
Exposure to Python or similar scripting languages is a plus, but not required

Responsibilities

Lead the design and development of streamlined dashboards that turn complex data into actionable insights, supporting quick, data-driven decision-making across the organization
Champion best practices for data visualization and dashboard design, ensuring high-impact and efficient solutions that inspire others
Use advanced SQL skills to extract, manipulate, and analyze large datasets, turning raw data into valuable business intelligence
Translate business requirements into clear technical specifications, ensuring effective communication between stakeholders and the analytics team
Build sustainable, scalable analytics processes and tools that promote repeatability and knowledge sharing within the team
Collaborate with Operations Executives, GTM, and Strategic Operations teams to provide data-driven recommendations and insights that address key challenges and opportunities
Maintain subject matter expertise in business metrics and measurement controls, working closely with stakeholders to ensure consistent, actionable reporting
Work with the Data Warehouse team to define data requirements and ensure consistency in metrics, historical tracking, troubleshooting, and documentation

Skills

Key technologies and capabilities for this role

SQLData VisualizationDashboard DesignBusiness IntelligenceData AnalysisAnalyticsStakeholder Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Senior Analytics Analyst role?

Candidates need 5+ years of experience in data analytics with advanced SQL skills for analyzing large datasets, and 5+ years creating and optimizing dashboards in Tableau or similar BI tools. A Bachelor’s degree in a quantitative field like Statistics, Math, Business Administration, Finance, or Economics is required, with a Master’s degree preferred.

What is the salary for this position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What is the company culture like at BigCommerce?

BigCommerce empowers people and customers to build, innovate, and grow, with a focus on providing incredible employee experiences, rapid global expansion, and recognition for product and workplace culture. They thrive in a dynamic, transformative environment motivated by big growth opportunities.

What makes a strong candidate for this Senior Analytics Analyst role?

Strong candidates have strong verbal and written communication skills to explain complex data to non-technical audiences, along with a creative, scientific problem-solving approach and a business-oriented mindset.

BigCommerce

E-commerce platform for online store management

About BigCommerce

BigCommerce offers an e-commerce platform that helps businesses create and manage online stores through a subscription service. It provides tools for website building, order management, payment processing, and marketing, along with an App Marketplace for additional integrations. The platform is flexible and scalable, allowing businesses to grow without switching systems, and supports headless commerce for customized storefronts. BigCommerce aims to deliver a comprehensive solution for businesses of all sizes.

Austin, TexasHeadquarters

2009Year Founded

$213.2MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Paid Vacation

Mental Health Support

Risks

Integration with Yuma.ai raises potential data privacy concerns.

Self-service upgrade tool may cause issues for non-tech-savvy users.

New executive appointments could lead to strategic misalignment with customer expectations.

Differentiation

BigCommerce offers headless commerce, allowing complete control over frontend design.

The platform supports both B2B and B2C e-commerce for over 60,000 brands.

BigCommerce's App Marketplace enhances functionality with third-party apps and integrations.

Upsides

Growing demand for headless commerce boosts BigCommerce's market position.

Partnership with Nuvei enhances global payment solutions for BigCommerce clients.

Expansion in B2B e-commerce creates new opportunities for BigCommerce.

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