Senior Analyst, Retail Operations at Gridmatic

Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Renewable Energy, UtilitiesIndustries

Requirements

4+ years of experience in data analytics, operations, or regulatory roles, ideally within the energy or utilities sector
Proven ability to analyze complex problems and present data-driven recommendations
Strong Microsoft PowerPoint, Excel, and communication skills—able to distill technical information into clear, actionable insights
Self-starter with the ability to work independently and thrive in a fast-paced, evolving environment
Knowledge of U.S. power markets, including ERCOT and PJM
Detail-oriented and highly motivated
Strong analytical and problem-solving skills
Proactive mindset
Proficiency in SQL, Python, Tableau, and Power BI

Responsibilities

Oversee the timely and accurate generation of customer invoices
Monitor and resolve billing exceptions and discrepancies
Partner with internal teams to improve billing accuracy and automation
Ensure all commercial customers are enrolled accurately and on schedule
Manage enrollment exceptions and troubleshoot issues as they arise
Collaborate with IT and third-party vendors to enhance and automate enrollment systems
Monitor and interpret regulations across ERCOT, PJM, and other U.S. power markets
Ensure compliance with market rules and commission guidelines (FERC, PUC, State, and utilities)
Prepare data and assist with regulatory filings, audits, and reports
Partner with legal, compliance, and operations teams to assess and manage regulatory risk
Track and report on commission structures, performance, and exceptions
Address broker inquiries professionally and efficiently
Develop tools and reporting processes to automate and optimize commission workflows
Respond to customer inquiries and issues with clarity, professionalism, and urgency
Ensure seamless coordination between operations, billing, and support teams
Analyze operational and financial data to identify trends, gaps, and opportunities
Develop dashboards and predictive models using SQL, Python, Tableau, and Power BI
Support business decisions with clear, concise reports and visualizations
Collaborate with cross-functional teams to improve tools, systems, and workflows
Contribute to special projects including workflow scaling and new service rollouts
Drive operational improvements to support customer satisfaction and company growth

Skills

Billing

Customer Enrollment

Regulatory Compliance

Broker Commissions

Customer Support

Analytical Skills

Problem-Solving

Data Analysis

ERCOT

PJM

Gridmatic

AI-driven optimization for renewable energy assets

About Gridmatic

Gridmatic uses artificial intelligence to improve the performance and profitability of renewable energy assets. It serves renewable energy generators by predicting energy prices and managing risks, while helping storage operators optimize revenue and minimize non-performance risks. For consumers, Gridmatic aims to lower energy costs and support renewable energy procurement. The company stands out by combining advanced algorithms with market expertise to modernize energy markets and contribute to decarbonization.

Cupertino, CaliforniaHeadquarters

2020Year Founded

$5.8MTotal Funding

EARLY_VCCompany Stage

Energy, AI & Machine LearningIndustries

11-50Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Increased competition from AI-driven energy optimization companies may erode market share.

Regulatory changes in Texas could impact operations as a Retail Electric Provider.

Cybersecurity threats to AI systems pose risks to data integrity and reliability.

Differentiation

Gridmatic uses AI to optimize renewable energy asset performance and profitability.

The company offers tolling, offtake, and supply contracts for clean energy assets.

Gridmatic is a licensed Retail Electric Provider in Texas, enhancing market credibility.

Upsides

Increased interest in AI-driven energy solutions boosts partnerships with energy providers.

The Inflation Reduction Act offers tax incentives, enhancing Gridmatic's financial attractiveness.

Advancements in battery technology improve storage efficiency, aligning with Gridmatic's focus.

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