HR Business Partner, Jackpocket
DraftKingsSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Customer ServiceIndustries
Requirements
- A Master’s degree in Human Resources or a related field from a reputed institution
- 4–5 years of experience in the Human Resources domain, including relevant exposure to HR Business Partnering in IT, consulting, or high-volume service environments
- Strong foundational knowledge of HR principles and practices, with hands-on experience in performance management, employee experience, and policy implementation
- Proven ability to build trusted relationships across diverse teams and stakeholders, with a collaborative mindset that drives alignment and shared outcomes
- Excellent interpersonal and communication skills, with the ability to influence, coach, and engage across all levels of the organization
- Proficiency in data analysis and reporting, with a keen eye for identifying trends and translating insights into actionable recommendations
- Strong planning and problem-solving capabilities, with a proactive approach to managing ambiguity and driving continuous improvement
- A growth mindset and openness to embracing change, contributing to a culture of agility and innovation
- Flexibility to work across different shift timings, including night shifts, to support CES operations and associate needs
Responsibilities
- Champion the consistent implementation of HR policies and processes, ensuring fairness, compliance, and alignment with Walmart’s values
- Manage the end-to-end associate lifecycle, including onboarding, performance management, grievance resolution, and offboarding, with a focus on operational excellence
- Execute cyclical people processes such as goal setting, mid-year and annual performance reviews, promotions, and compensation planning, ensuring timely and accurate delivery
- Facilitate and support team-level talent discussions, enabling leaders to identify development opportunities, succession plans, and career pathways
- Deliver insights into people trends, leveraging internal data and external benchmarks to inform strategic decisions and enhance organizational effectiveness
- Design and lead engagement initiatives and communication forums, fostering transparency, inclusion, and a strong sense of associate belonging
- Develop and manage associate satisfaction and retention programs, tailored to CES needs, aimed at boosting morale and long-term engagement
- Support learning and development efforts, coordinating programs that build future-ready skills and promote career growth
- Coach and enable Team Leaders and Managers, helping them navigate people responsibilities, resolve team challenges, and lead with empathy and clarity
- Collaborate across HR functions, ensuring seamless execution of people transactions, policy compliance, and continuous feedback loops for process improvement
- Prepare comprehensive reports and dashboards, tracking progress against people priorities and surfacing trends to inform future talent strategies
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What education and experience are required for the Senior Analyst, People role?
A Master’s degree in Human Resources or a related field from a reputed institution is required, along with 4–5 years of experience in the Human Resources domain, including exposure to HR Business Partnering in IT, consulting, or high-volume service environments.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the team environment like for this role?
The role is embedded within Walmart’s Customer Engagement Services (CES) team, a fast-paced, customer-focused, high-volume, metrics-driven center handling over 10 million contacts annually where associates thrive by solving real-world problems.
What skills make a strong candidate for this position?
Strong foundational knowledge of HR principles and practices, hands-on experience in performance management, employee experience, policy implementation, and experience in HR Business Partnering in high-volume service environments are key for strong candidates.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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