Senior Accounts Receivable Specialist at Reformation

Vernon, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, Consumer GoodsIndustries

Requirements

Bachelor’s degree in Accounting, Finance, or related field preferred; CPA or MBA preferred not required
5+ years of progressive AR experience, preferably with 1 year in management or supervisory role
Strong knowledge of chargebacks, return reserves, deductions, and RTV reconciliation in a retail/wholesale consumer products environment
Hands-on experience with EDI invoicing, retailer/vendor portals, and chargeback management systems
Proficiency in ERP/accounting systems (NetSuite, Salesforce, Looker) and advanced Excel skills
Excellent analytical and reconciliation skills with strong attention to detail
Effective communicator with the ability to collaborate cross-functionally (Sales, Operations, Customer Service, Supply Chain)
Comfortable in a fast-paced, high-volume environment with competing priorities

Responsibilities

Lead day-to-day operations of the AR team, including invoicing, collections, and cash application
Monitor and analyze AR aging, proactively addressing delinquent accounts and reducing past-due balances
Manage and reconcile chargebacks, short-pays, and deductions; partner with Sales, Operations, and Supply Chain to resolve disputes and recover funds
Oversee accounting for chargeback write-offs to ensure accurate revenue recognition and compliance with company policies
Manage return-to-vendor (RTV) reconciliations to ensure accuracy of credits, deductions, and supporting documentation
Review customer contracts and vendor agreements to align AR practices with negotiated terms
Prepare and deliver weekly and monthly AR and collection reports, highlighting risks, opportunities, and KPI trends (e.g., DSO, % past due)
Support month-end and year-end close by preparing AR reconciliations, reserve schedules, and audit support
Recommend and implement process improvements and system enhancements to strengthen internal controls and improve efficiency
Provide leadership, coaching, and professional development for AR clerks going forward when the team scales

Skills

Key technologies and capabilities for this role

InvoicingCollectionsCash ApplicationAR Aging AnalysisChargeback ManagementReconciliationDispute ResolutionDeductions ManagementCustomer Relationship Management

Questions & Answers

Common questions about this position

What is the location for this role?

The position is based in Vernon, California.

What experience is required for this position?

Candidates need 5+ years of progressive AR experience, preferably with 1 year in management, and a Bachelor’s degree in Accounting, Finance, or related field is preferred (CPA or MBA also preferred but not required).

What does the company culture emphasize?

Reformation is a mission-based company focused on sustainable fashion, investing in an inclusive culture to innovate together and ensure everyone has space to grow, thrive, and belong.

What salary or compensation is offered?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is detail-oriented, proactive, skilled at managing customer relationships, and has experience leading AR operations with a focus on collections, chargebacks, and reconciliations.

Reformation

Sustainable fashion brand offering eco-friendly clothing

About Reformation

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with current fashion trends. Reformation sells its products directly to consumers through its website and physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. This direct-to-consumer model allows Reformation to maintain control over its brand and pricing, making its products more accessible. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. Reformation's goal is to clean up the fashion industry by making sustainable choices fashionable and available to eco-conscious consumers.

Vernon, CaliforniaHeadquarters

2009Year Founded

$36MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition in sustainable fashion could dilute Reformation's market share.

Rapid store expansion may strain resources and lead to operational inefficiencies.

Automation partnership with Element Logic could face implementation challenges.

Differentiation

Reformation uses sustainable fabrics and vintage garments to reduce environmental impact.

The company operates a direct-to-consumer model, cutting out middlemen to control costs.

Reformation's quick design-to-market process allows it to release trendy collections swiftly.

Upsides

Growing consumer interest in sustainable fashion boosts Reformation's market potential.

Partnerships with tech companies enhance operational efficiency and customer experience.

Reformation's collaborations with brands like Veja expand its product offerings.

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