Senior Accounts Receivable Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

RingCentral Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 5 years high volume B2B collections & deductions/dispute experience
  • Accounting Graduate
  • NetSuite experience
  • Knowledge of Collections, Cash Applications, and Billing procedures (desired)
  • Customer Service and Communication Skills
  • Ability to prioritize and handle multiple responsibilities
  • Analytical and Reporting skills (Excel: vlookup, pivots, etc.)
  • Strong Microsoft Office Excel skills
  • Strong attention to detail
  • Goal-oriented
  • Willing to work night shift
  • Willing to work hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Billing and Collections: Daily delinquency notices
  • Payment and billing reconciliations
  • Reconcile customer disputes as they pertain to payment of outstanding balances
  • High volume phone calls and emails to assigned delinquent customers
  • Reporting: Weekly and monthly reporting to direct supervisor
  • Build ad-hoc reporting utilizing NetSuite and Excel
  • Participate in team planning meetings
  • Team player able to assist where needed
  • Meet defined department goals and activity metrics

Skills

Key technologies and capabilities for this role

NetSuiteExcelBillingCollectionsCash ApplicationsDispute ResolutionAccounts ReceivableB2B CollectionsReportingReconciliations

Questions & Answers

Common questions about this position

What benefits are offered for this role?

The position offers a comprehensive HMO package (medical and dental), paid time off and paid sick leave, quarterly performance bonus, and employee assistance and wellness programs.

Is this a remote position, or is there an office requirement?

This is a hybrid setup requiring 10-11 days in the office per month, in either Cubao or Ortigas.

What skills and experience are required for this Senior Accounts Receivable Operations Analyst role?

Candidates need 5 years of high volume B2B collections & deductions/dispute experience, must be an Accounting Graduate, and have NetSuite experience. Additional requirements include skills in billing and collections, reporting with NetSuite and Excel, and team participation.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

Strong candidates will have NetSuite experience, 5+ years in B2B collections and disputes, accounting degree, Excel proficiency (vlookup, pivots), customer service skills, attention to detail, and willingness for night shift and hybrid work.

RingCentral

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About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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