Senior Account Manager, Strategic at CB Insights

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Market Intelligence, Data AnalyticsIndustries

Requirements

Bachelor’s degree in business, economics, finance, or related field
At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses
Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions
Experience managing executive-level relationships and navigating complex organizations
Strong commercial and negotiation skills, with ability to align value with business outcomes
Familiarity with data integrations, APIs, and data feed solutions
Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights
Excellent communication and presentation skills; capable of influencing at senior levels
Highly intellectually curious, adaptable, and self-driven with a strong growth mindset

Responsibilities

Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement
Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy
Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients
Sell and expand data solutions, including API integrations, data feeds, and workflow-based solutions
Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption
Run renewal and expansion cycles end-to-end, including negotiations, pricing discussions, and contract execution
Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement
Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends
Continuously improve account management processes and share best practices across the Strategic Account Management team

Skills

Key technologies and capabilities for this role

Account ManagementStrategic Account PlanningROI AnalysisAPI IntegrationsData SolutionsConsultative SellingClient Relationship ManagementEnterprise SalesBusiness DevelopmentStakeholder Engagement

Questions & Answers

Common questions about this position

What experience is required for the Senior Account Manager, Strategic role?

Candidates need a Bachelor’s degree in business, economics, finance, or related field, plus at least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses. A proven track record of retaining and expanding large enterprise accounts with experience managing executive-level relationships is essential.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What is the culture like on the Strategic Account Management team?

The team thrives on curiosity, creativity, and commercial acumen, consisting of a diverse group of problem solvers who combine analytical rigor with empathy, adaptability, and a relentless drive to grow relationships and business impact.

What makes a strong candidate for this Senior Account Manager role?

A strong candidate has 5+ years in enterprise account management or consultative sales in SaaS/data businesses, a proven track record of account retention and expansion, and experience managing executive relationships while navigating complex organizations.

CB Insights

Market intelligence platform for investment insights

About CB Insights

CB Insights provides a market intelligence platform that analyzes large amounts of data to deliver real-time insights about startups, venture capital firms, and market trends. The platform processes millions of data points, including private company financials, funding rounds, patent filings, and partnership announcements, helping clients identify emerging trends and investment opportunities. Clients, which include venture capitalists and corporate strategists, access the platform through a subscription model that offers features like automated news tracking, funding alerts, and predictive analytics, such as Mosaic scores that indicate a company's health and growth potential. CB Insights stands out from competitors by offering tailored subscription services that enhance decision-making efficiency and streamline due diligence processes. The company's goal is to provide actionable insights that help clients make informed investment and strategic decisions.

New York City, New YorkHeadquarters

2009Year Founded

$12.2MTotal Funding

SERIES_ACompany Stage

Data & Analytics, FintechIndustries

201-500Employees

Benefits

Amazing culture that emphasizes Hard Work, High Standards, Hunger, Helpfulness, and Humility. Learn more here

A newsletter that 700k+ people follow

Be Healthy: Health with HSA and FSA options, dental, and vision insurance along with unlimited/take what you need sick day policy

Plan for the future: 401k with up to 4% match

Continued Learning: $1,000 yearly continuing education stipend

Rest and Relax: Competitive vacation and holiday plans

Refuel: In-office lunch stipend, snacks/coffee

Risks

Emerging platforms offering similar services at lower costs threaten market share.

Rapid tech advancements may outpace CB Insights' current capabilities.

Stricter data privacy regulations complicate data collection and analysis.

Differentiation

CB Insights offers real-time insights into startups and market trends.

The platform provides predictive analytics like Mosaic scores for company health assessment.

Subscription-based model tailors access to comprehensive data and analytical tools.

Upsides

Growing interest in AI healthcare solutions boosts CB Insights' AI Readiness Index.

Rise of fintech in Southeast Asia enhances CB Insights' market intelligence offerings.

Increasing tech IPOs in 2024 expand CB Insights' IPO tracking tools.

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