Senior Account Manager, Enterprise at Airwallex

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

8+ years in enterprise account management, specialising in (inferred from context: key enterprise accounts, likely in fintech, payments, or SaaS)

Responsibilities

Act as the trusted central point of contact for key enterprise accounts, building deep relationships with stakeholders from C-suite to operations
Guide a major enterprise client through onboarding, product integration, and ongoing expansion across multiple workstreams and offerings
Dive deep into our product suite and become the go-to expert, proactively surfacing opportunities for adoption and educating clients on how Airwallex can solve complex business challenges
Lead and orchestrate complex, cross-functional projects, ensuring seamless client experiences and timely delivery against commitments
Spot trends and risks in client behaviour, flag broader issues, and collaborate with internal teams to drive resolution and unlock new value streams
Drive commercial growth by identifying upselling/cross-selling opportunities, and participating in pricing and commercial negotiations
Use Monthly/Quarterly Business Reviews (MBRs/QBRs) and client insights to suggest new product avenues, helping shape Airwallex product strategy and plant seeds for future growth
Collaborate closely with marketing, product, onboarding, solutions engineering, and support teams to optimise processes and deliver exceptional client outcomes

Skills

Enterprise Sales

Account Management

Client Relationships

Strategic Partnerships

Sales Strategy

Relationship Management

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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