Senior Account Manager at Tactic

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Advertising, Creative ServicesIndustries

Requirements

A strategic thinker who understands how to grow accounts and drive measurable business results
Excellent at building and maintaining long-term client relationships based on trust and mutual success
Fluent in the world of social and digital marketing, with up-to-date knowledge of best practices and platform innovations
A clear and confident communicator, capable of leading client presentations and internal strategy sessions with impact
Highly organised

Responsibilities

Lead day-to-day management of one large key account or multiple accounts, delivering Always-On social and strategic campaigns
Act as the bridge between clients and internal delivery teams, ensuring clear communication, proactive expectation management, and on-time delivery
Own client meetings, weekly status calls, and quarterly business reviews, presenting insights, strategies, and creative recommendations
Benchmark globally and regionally to identify best-in-class practices, providing proactive recommendations
Manage contracts, invoices, and credit control with Account Director support
Play a larger role in account growth, business development, and pitches across your account and the agency
Own and grow a portfolio of key accounts across social, creative, and platform partnerships
Proactively identify pain points, quick wins, and innovation opportunities, sharing actionable recommendations
Build and execute strategic account plans that identify growth opportunities, upsell pathways, and proactive business development initiatives
Maintain a deep understanding of client objectives, industry trends, and competitor benchmarks to deliver best-in-class recommendations
Align on social strategies, ensuring execution aligns with client goals and Tactical’s creative excellence
Drive quarterly business reviews (QBRs) with clients, presenting insights, results, and innovation recommendations
Build relationships across multiple stakeholders and budget centers within client organisations
Expand your network within the industry / client patch, creating connections that feed into new opportunities for Tactical
Accurately forecast account opportunities and associated revenue value
Confidently work with project managers to understand how to commercialise a scope of work
Start reviewing and understanding contractual agreements
Track all opportunities and value in CRM, reporting weekly to senior leadership
Independently generate and qualify leads, contributing to new business pitches and proposals
Actively participate in new business opportunities, adding strategic value to proposals and presentations
Deliver senior-level ideas and presentations with confidence to help convert opportunities into revenue
Maintain and grow Tactical’s reputation as an innovation-first partner through thought leadership, networking, and proactive market engagement

Skills

Key technologies and capabilities for this role

Account ManagementClient Relationship ManagementSocial MarketingCreative StrategyContent ProductionMotion GraphicsVideo ProductionBusiness DevelopmentContract ManagementInvoice Management

Questions & Answers

Common questions about this position

What are the main responsibilities of the Senior Account Manager role?

The role involves leading day-to-day management of key accounts, acting as the bridge between clients and internal teams, owning client meetings and quarterly business reviews, driving account growth, and handling commercial accountability like forecasting revenue.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this Senior Account Manager position?

This information is not specified in the job description.

What skills or experience make a strong candidate for this role?

Strong candidates will have experience in account management, client relationship building, strategic planning, business development, and commercial forecasting, with the ability to benchmark trends and manage contracts.

What is the company culture like at Tactical?

This information is not specified in the job description.

Tactic

Automates cryptocurrency transaction management

About Tactic

Tactic automates the financial management of cryptocurrency transactions for businesses and individuals involved in the crypto market, such as traders and companies that accept cryptocurrencies. The platform simplifies the tracking and reconciliation of transactions, which traditionally required users to manually search through blockchain explorers and update spreadsheets. By automating this process, Tactic allows users to save time and improve accuracy in their financial records. Unlike competitors, Tactic operates on a subscription-based software-as-a-service (SaaS) model, offering tiered pricing plans to accommodate different user needs. The company's goal is to streamline the administrative tasks associated with cryptocurrency transactions, enabling users to focus on their core activities.

New York City, New YorkHeadquarters

2018Year Founded

$16.6MTotal Funding

EARLY_VCCompany Stage

Fintech, Crypto & Web3Industries

11-50Employees

Risks

Increased competition from established financial software companies in the crypto space.

Volatility in cryptocurrency markets may impact Tactic's revenue stability.

Regulatory scrutiny could lead to higher compliance costs for Tactic.

Differentiation

Tactic automates crypto transaction tracking, reducing manual reconciliation efforts significantly.

The platform offers a SaaS model with tiered pricing for diverse user needs.

Tactic addresses the complexity of DeFi and NFT tax implications effectively.

Upsides

Increased demand for crypto tax solutions due to global regulatory scrutiny.

Growing interest in DeFi platforms boosts need for sophisticated tax solutions.

Partnerships with major exchanges enhance Tactic's integration and user experience.

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