VP, Account Mangement
Interwell HealthSalary not specified
- Full Time
- Expert & Leadership (9+ years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Wellness, Account ManagementIndustries
Requirements
Candidates should possess a Bachelor's degree in Psychology, Human Resources, Administration, Communication, or a related field, and advanced English proficiency (C1-C2 level) for clear communication with English-speaking clients. Strong communication and interpersonal skills, both verbal and written, are required, along with confidence in public speaking and group facilitation, both in person and virtually. High attention to detail and strong organizational skills are also necessary, alongside emotional intelligence including empathy, patience, and assertiveness. Experience with Google Workspace and/or Salesforce is preferred, and basic knowledge of content creation and digital media is a plus.
Responsibilities
The Senior Account Management Lead will manage a portfolio of clients, ensuring client satisfaction through ongoing support and wellness activity coordination. They will design and execute engagement strategies based on program usage and client feedback, acting as a liaison between clients and internal teams, coordinating and delivering wellness talks, crisis interventions, and on-site/virtual activities. The role involves analyzing usage reports to identify trends and improvement opportunities, handling end-to-end activity proposals and quotations, creating digital wellness content, and ensuring accurate client documentation and platform registration. Additionally, the Lead will support annual contract renewals and provide usage data to drive client retention.
Skills
Google Workspace
Salesforce
Content Creation
Digital Media
Communication
Interpersonal Skills
Wellness Coordination
Client Management
Data Analysis
Proposal Writing
Documentation
Platform Registration
Lyra Health
Digital mental health care services for employees
About Lyra Health
Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.
Key Metrics
Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees