Senior Account Executive - Inside Sales at FreshBooks

Bengaluru, Karnataka, India

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Customer ExperienceIndustries

Requirements

Proven track record in a high-velocity inbound SaaS sales environment
Deep understanding of the sales lifecycle
Ability to effectively articulate value proposition to prospects in North America
Highly motivated and customer-centric mindset
Experience engaging with high volume of inbound leads from marketing channels
Skills in conducting thorough discovery calls to qualify leads, uncover needs, pain points, and business objectives
Ability to manage and prioritize inbound lead pipeline to meet/exceed quarterly and annual sales quotas
Experience owning the full sales cycle (inquiry, qualification, demo, proposal, negotiation, closure)
Capability to deliver compelling, tailored virtual product demonstrations highlighting value and ROI
Strong forecasting skills and ability to maintain healthy pipeline coverage
Experience identifying upsell and cross-sell opportunities
Ability to develop and nurture long-term relationships with prospects and stakeholders as a trusted advisor
Skills in navigating complex organizational structures and identifying decision-makers/influencers
Understanding of competitive landscape and ability to articulate differentiating factors
Collaboration skills with Marketing, Sales Development, Product, and Customer Success teams
Proficiency in maintaining accurate CRM records (e.g., Salesforce, HubSpot)
Commitment to continuous learning on industry trends, market developments, and competitors in North America

Responsibilities

Engage with high volume of inbound leads from marketing channels with speed and efficiency
Conduct discovery calls to qualify leads, uncover needs/pain points/objectives, and position SaaS solution
Manage and prioritize inbound lead pipeline to meet/exceed sales quotas
Own full sales cycle: initial inquiry, qualification, product demo, proposal, negotiation, deal closure
Deliver compelling, tailored virtual product demonstrations for North American audience
Consistently meet/exceed individual sales targets and contribute to team revenue goals
Forecast sales accurately and maintain healthy pipeline coverage
Identify upsell/cross-sell opportunities in new accounts
Develop/nurture long-term relationships with prospects/stakeholders
Navigate organizational structures and identify decision-makers/influencers
Understand competitive landscape and articulate differentiators
Collaborate with Marketing on lead quality/feedback
Work with Sales Development, Product, Customer Success for seamless experiences
Maintain accurate CRM records of sales activities, pipeline, customer info
Stay updated on industry trends, market developments, competitor activities in North America

Skills

Key technologies and capabilities for this role

SaaS SalesInbound SalesLead QualificationAccount ManagementSales LifecycleCustomer EngagementRevenue GrowthValue Proposition

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What is the salary range for this Senior Account Executive role?

This information is not specified in the job description.

What key skills are required for this Account Executive position?

The role requires a proven track record in high-velocity inbound SaaS sales, deep understanding of the sales lifecycle, ability to qualify leads through discovery calls, manage the full sales cycle including demos and negotiations, and consistently meet sales quotas.

What is the company culture like at Freshworks?

Freshworks emphasizes a people-first approach to AI, building uncomplicated service software for exceptional customer and employee experiences, with a fresh vision focused on real impact and global teamwork across over 4,500 employees.

What makes a strong candidate for this inside sales role?

A strong candidate is highly motivated, customer-centric, with experience in high-velocity inbound SaaS sales, skilled at converting marketing-qualified leads into revenue, and able to manage the full sales cycle while exceeding quotas in a European-focused team targeting North America.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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