Appropriate licenses or certifications as required by the state
Valid Driver’s License (driving is an essential function of this position)
Minimum of 3-5 years related functional experience
Responsibilities
Maintain knowledge of local markets, competition, Real Estate laws/rules, public opinion, local and national trends, and any government proposed regulations related to the home-buying industry; complete competitive studies for management upon request
Manage and maintain signage and marketing trail; supervise the maintenance of model homes, checking for cleanliness, repairs needed, etc
Supervise and coordinate the Sales Host Persons, Sales Associates, and Sales Assistants, ensuring that sales center is fully covered, open, and operational during stated business hours
Plan an effective personal sales presentation and successfully apply that plan; attain established sales volume goals; monitor and meet CSMS goals
Conduct interviews to all prospects for current/future home sales, make presentations to model visitors, and demonstrate the models, spec homes, and the amenities of the community
Explain principal and interest payments, taxes, insurance, CC&Rs (deed restrictions), homeowner associations, and club/golf membership plans
Prepare required paperwork for each home sale and for prospective purchasers
Promote and represent Pulte Mortgage to buyers; track and improve capture rate for market
Communicate with and assist Pulte Mortgage on customer loan status and requirements to expedite the processing and closing of all cases
Keep buyer updated as to construction start and completion dates and remain actively involved in the sales process through closing
Communicate properly, to the appropriate departments, any customer requests for information or service
Provide continuous coaching with regard to functional and leadership standards (technical skills and behaviors)
Ensure appropriate staffing to meet department needs
Utilize recruiting and selection tools/processes to build organizational talent
Delegate work according to employee’s abilities and skills
Evaluate employee’s performance and plans development opportunities in accordance with that performance
Provide developmental opportunities through identification of internal and external training opportunities