Podium

Security Engineering Intern

United States

Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
Software Development, BiotechnologyIndustries

Position Overview

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At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

Team Description

The Product Design team is a crucial and strategic organization in the pursuit of delivering high-quality experiences that help local businesses thrive. We're focused on building a diverse team capable of being supportive and encouraging throughout all of the collaboration and feedback present in any healthy design team. Building a strong, supportive, and empathetic Product Design team means we aim to hire the best folks no matter where they live.

Role Description

As a Staff Product Designer, you’ll partner closely with product managers, designers, and engineers to build and ship creative solutions and experiences to customers running small businesses all over the world. You’ll design workflows, interactions, prototypes, and visuals that are thoughtful and practical, leading to a direct impact on Podium, our customers, and their customers.

As a member of the team responsible for crafting Marketing tools and solutions for our local business customers, you’ll be joining a highly collaborative and enthusiastic group of designers, engineers, and product leaders. You can expect to be a design owner and critical product team contributor that takes our scheduling solutions from zero-to-one and beyond. Additionally, your involvement will extend beyond stand-alone feature design into experiences and touchpoints across the Podium platform.

What You Will Do

  • Collaboratively define and execute Podium scheduling experiences at the earliest stages of product development through to maturity
  • Conceive of innovative new features, ideas, and flows, and pitch those concepts directly to the CEO
  • Engage in a cross functional team that reaches beyond product, design and engineering to include business strategy, analytics, customer support, and marketing.
  • Contribute to high-level strategic decisions with the rest of the product and executive teams
  • Be a leader - Podium is a design-centric company and as a member of the Design Team you will be expected to lead projects and teams
  • Be a coach - As an experienced, knowledgeable design leader you will be expected lift up your fellow designers and raise the bar through sharing, coaching and mentoring
  • Conduct user research, create test plans and synthesize results to evolve a design concept
  • Identify the needs of local businesses and improve on existing features
  • Help define the short and long-term roadmap for your product area(s)
  • Design beautiful, simple, innovative, and intuitive experiences and flows
  • Regularly give and receive feedback on designs and strategic product decisions

About You

  • 10+ years experience designing and shipping consumer-grade software—technical background or a familiarity with software engineering a plus!
  • Capable of clarifying and simplifying complex information architecture to create approachable, self-service user experiences—familiarity with designing experiences with third-party integrations is also a plus!
  • Proficiency in Figma, Sketch, Illustrator, or other design tool with a portfolio showcasing your work and strong mobile design skills

Skills

Security Engineering
Collaboration
Prototyping
Workflow Design
Interaction Design
Visual Design

Podium

Streamlines local business communications and payments

About Podium

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Lehi, UtahHeadquarters
2014Year Founded
$407.2MTotal Funding
SERIES_DCompany Stage
Enterprise Software, Fintech, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Open and transparent culture
Remote first work setting for Engineering & Product
Great opportunities for career growth
401(k) with a competitive matching contribution plan
Unlimited vacation (yes, we want you to have a work-life balance)
Great medical, dental, vision benefits
Lots of Swag

Risks

Twilio's acquisition of Zipwhip may increase competition in business texting services.
Strategic shifts by new CMO Pauline Reader might not align with customer expectations.
Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

Differentiation

Podium offers a unique messaging platform tailored for local business interactions.
The platform integrates seamlessly with various communication channels for unified customer experiences.
Podium's tools enable businesses to gather online reviews and enhance customer relationships.

Upsides

Podium's partnership with Bradford White enhances its reach in the contractor market.
The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.
Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

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