Sealing Supervisor, PCGS at Collectors

Santa Ana, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Collectibles, Grading Services, AuthenticationIndustries

Requirements

2+ years of quality and/or operations experience
1+ years leading a team in a warehouse/manufacturing environment
Bachelor's degree or equivalent work experience
Strong communicator who can clearly relay policies and procedures with honesty and empathy
Data-driven problem solver who questions assumptions and understands the business implications of decisions
Dependable team player who seeks to understand different perspectives
Someone who thinks "yes" before "no," exploring possibilities with an eye toward long-term impact
Comfortable multitasking in fast-paced environments with little room for error

Responsibilities

Manage staffing and training for the Sealing department, investing in your team's long-term growth and fostering a culture of continuous learning where team members are encouraged to be curious and grow their skills
Monitor quality and productivity to ensure every item receives the care it deserves
Build departmental morale and team spirit by leading with kindness and treating others with respect, always assuming positive intent, seeking out diverse perspectives, and creating an inclusive environment
Create effective solutions by first sharing context and ensuring the team understands the goal, the problem, and why it needs to be solved, questioning assumptions and providing accurate data to help find solutions
Ensure proper procedures are followed and implement improvements that minimize errors
Address issues transparently and early, sharing bad news as early as possible and creating opportunities to solve problems quickly rather than letting them fester
Collaborate cross-functionally and seek feedback early and often to ensure ideas are incorporated when they can have the most impact
Always start with what serves the collector first and work backwards from their needs
Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages
Lead by example and be a champion of all company policies, including safety, attendance & security

Skills

Team Management

Staff Training

Quality Control

Productivity Monitoring

Employee Development

Departmental Leadership

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Health Insurance

401(K) Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Flexible Work Hours

Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.

Counterfeit collectibles pose a threat to Collectors' credibility.

Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.

Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.

Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.

Fractional ownership trends create new opportunities for grading and authentication.

Growing popularity of online marketplaces expands Collectors' service reach.

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