NeuraFlash

Salesforce Solution Engineer

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Information Technology, or a related field, and have at least 3 years of experience in Salesforce implementation and solution engineering. Strong technical skills in Salesforce, including Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce, are required. Experience with pre-sales activities, proposal development, and customer demonstrations is also necessary.

Responsibilities

As a Salesforce Solution Engineer, you will demonstrate and present NeuraFlash products and assets to customers, lead discovery sessions and workshops, gather requirements for service transformation projects, create compelling demos, and contribute to proposal development and responses to RFPs. You will also provide field feedback to Product Managers to support product development efforts and maintain a best-in-class pre-sales process within the Salesforce ecosystem.

Skills

Salesforce

Agentforce

Salesforce Einstein

Service Cloud Voice

Amazon Connect

Pre-sales activities

Demonstrations

Presentations

Requirement gathering

Proposal creation

RFP responses

Customer engagement

Product feedback

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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