Salesforce Quality Automation Engineer

Responsibilities

The Salesforce Quality Automation Engineer will review user stories, acceptance criteria, and business requirements for clarity, completeness, and testability, design and execute detailed manual and (where applicable) automated test cases for Salesforce features and customizations, perform end-to-end validation of Flows, Validation Rules, Lightning Pages, Reports, and Role/Profile access controls, collaborate with teams to validate integrations with external systems using REST/SOAP APIs, create, manage, and maintain comprehensive test plans, cases, and documentation for each release cycle, own defect lifecycle: log, prioritize, track, and verify resolutions in QA, UAT, and Production, conduct smoke, regression, and system testing during deployment windows to ensure defect-free releases, support UAT activities, working with business users and stakeholders to resolve issues, work closely with the Release Manager to ensure stability and readiness of environments for testing and go-live, define test strategies and provide testing estimates during planning cycles, investigate and document the root causes of defects and recommend process improvements, actively participate in Agile ceremonies, providing QA input during sprint planning and refinement, monitor test progress and report QA metrics to internal and external stakeholders, establish and evolve QA best practices within the team, mentor junior QA engineers and contribute to building a high-performing testing function.