Salesforce Developer

Employment Type: Full-time

Position Overview

SailPoint is seeking an innovative and strategic Salesforce Developer to expand and optimize our CRM ecosystem. This role offers an opportunity to contribute in a high-energy environment at one of Austin’s top-rated “Best Places to Work” for the past decade. You will be instrumental in driving customization efforts, evaluating and implementing new development requests, and working closely with sales teams to refine business processes.

Requirements

Experience:

• Minimum 4 years as a Salesforce Developer
• Minimum 7 years as a Salesforce Administrator (or equivalent)

Technical Skills:

• Highly Preferred: Expertise in CPQ, Billing, and Lightning Web Component (LWC) development
• Strong Salesforce customization experience, including Apex, Flows, and Configurations
• Deep understanding of Salesforce platform security and best practices

Soft Skills & Work Approach:

• Excellent verbal and written communication skills
• Strong ability to prioritize, meet deadlines, and manage multiple requests
• Growth mindset with a proactive and problem-solving approach
• Experience working directly with leaders, sales teams, and account management
• Ability to assess new requirements and their impact on related applications, systems, and processes
• Proven track record of designing and implementing new processes while facilitating user adoption
• Ability to understand business challenges and develop user-centric solutions

Education & Certifications:

• Bachelor's degree in a related field or relevant certifications
• Preferred Certifications: Salesforce Platform Developer I, CPQ Specialist

Key Responsibilities

• Lead customization efforts, including LWC, Apex, and Flows.
• Evaluate, scope, and implement new development requests.
• Work closely with sales teams to refine and optimize business processes.
• Design high-quality solutions using Lightning Web Components (LWC), Apex, and configurations.
• Manage CPQ approval rules and assignment processes.
• Maintain products, product rules, and configurations.
• Develop a deep understanding of CPQ/CLM setups and sales processes to provide support and training.
• Perform system testing and other quality assurance tasks.
• Serve as a liaison between users, vendors, and the IT team.
• Provide day-to-day support to 1,000+ internal Salesforce users, troubleshooting CPQ, Certinia, and Conga issues.
• Ensure data accuracy and resolve inconsistencies.
• Support US business hours until 11 AM Central Time.

What Success Looks Like

• First 30 Days: Onboard and get familiar with our Salesforce environment and GTM systems. Understand development guidelines and start contributing to assigned tasks.
• By 90 Days: Consistently deliver on assigned user stories. Demonstrate the ability to debug development issues independently.
• By 6 Months: Gain deep business understanding to anticipate user needs. Mentor contractors and assist in peer reviews to ensure best practices.

About SailPoint

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

About SailPoint India & Benefits

Located in Pune, our office is a key hub for innovation and technology.

Benefits:

• Comprehensive insurance: Medical (for employees & dependents), accident, and life insurance (fully covered by SailPoint)
• Annual performance bonus
• Private equity options at certain levels
• 24 annual leaves + 10 holidays
• Flexible work hours
• Company-sponsored health checkups for employees