Salesforce Business Analyst

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Services, Financial ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree in a relevant field, such as business or technology, and a minimum of four years of experience as a business analyst in a technical environment. Preferred qualifications include knowledge of the financial services industry and Salesforce CPQ and billing experience, particularly with product setup, product options, price rules, and product rules. Salesforce certifications or a willingness to obtain an Admin certification within the first year are also desired. Strong critical thinking, analytical skills, and a deep understanding of Agile/Scrum methodologies are essential, along with effective communication and collaboration skills, including the ability to build consensus and work effectively in a dynamic development environment within large, global teams.

Responsibilities

The Salesforce Business Analyst will manage projects for Salesforce.com implementations or customizations from an Agile perspective end-to-end, acting as an Agile Scrum Master, facilitating meetings, and digging into technical details surrounding software product requirements. They will work with Product Owners to fill in technical gaps in requirements, eliminate impediments, support change management, identify ways to better utilize Salesforce, and build a high-performing team through continuous improvement. Additionally, the role involves managing CPQ and Billing projects, performing Salesforce configurations such as building flows, reports, and lightning pages, and providing troubleshooting skills to debug issues. The position requires the ability to resolve conflict and nurture self-organizing teams.

Skills

Salesforce

Business Analysis

Agile

Scrum Master

Service Cloud

Sales Cloud

Lightning

Order to Cash

Project Management

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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