Salesforce Business Analyst
PatientPoint- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Employment Type: Full time Grade Level (for internal use): 09
This role focuses on the Order to Cash (O2C) business process within the Information Platforms team. The team is responsible for the management and improvement of business applications driving S&P Global, including Salesforce, Order to Cash, Order Fulfillment, Reporting, and Workflow tools. This position offers daily opportunities to collaborate with diverse individuals and develop strong team dynamics with global colleagues.
You will work alongside a Salesforce and integrating systems Solutions Architect and other team members, utilizing your Salesforce skills to enhance the Salesforce Platform. Your involvement will span strategic planning and execution across various Salesforce areas, including Service Cloud, Sales Cloud, App Partners, Revenue Cloud, Lightning, Wave, and more.
This position offers the chance to contribute to the future of the company's Salesforce Instances. If you enjoy tackling complex problems with practical, maintainable, and scalable solutions, and thrive in a collaborative environment where you can listen to and support peers, this role is for you. You will interact with an Agile team of in-house Salesforce and integration systems professionals globally. We are seeking a motivated Project Manager / Business Analyst to lead projects from conception to completion in an Agile environment across multiple CRM teams.
Provides financial information and analytics services
S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.