Sr. Salesforce Admin

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Media, SaaSIndustries

Requirements

Candidates should possess a BS/BA degree or equivalent experience with demonstrated proficiency. A minimum of 5-10 years of experience in Salesforce administration, preferably within SaaS companies, is required. Proven expertise with Salesforce Lightning Experience, including Flows, custom objects, permission sets, reports/dashboards, and page layouts, is essential. Working knowledge of Salesforce CPQ configurations, including product bundles and pricing logic, is necessary. A Salesforce Administrator certification is mandatory, with Salesforce CPQ Specialist and/or Salesforce Advanced Administrator certifications being a strong advantage. Experience configuring and maintaining Conga Composer templates, along with strong Excel skills and excellent problem-solving and communication abilities, are also required.

Responsibilities

The Salesforce Administrator will partner with Sales, Customer Success, and other customer-facing teams to ensure Salesforce usability and data quality through user support, bug resolution, training, and documentation. They will build and enhance business processes using Salesforce Flows, validation rules, and automation tools to improve efficiency. Responsibilities include supporting and iterating on Salesforce CPQ configurations, maintaining and troubleshooting integrations with third-party sales and marketing tools, and participating in cross-functional projects to enhance the GTM systems landscape. Additionally, the role involves assisting in data stewardship and hygiene efforts using tools like Data Loader and Excel for bulk updates and data analysis.

Skills

Salesforce Administration

Salesforce Usability

Data Quality

User Support

Bug Resolution

Training

Documentation

Salesforce

Revenue Operations

Business Systems

Chartbeat

Real-time analytics for digital publishers

About Chartbeat

Chartbeat provides real-time analytics specifically designed for digital publishers, including news organizations and magazines. Its platform allows clients to access data on how readers engage with their content, such as page views, scroll depth, and time spent on articles. This information helps publishers understand their audience better and make informed decisions to enhance reader engagement and loyalty. Unlike many competitors, Chartbeat focuses solely on the media and publishing sector, tailoring its services to meet the unique needs of content-driven websites. The company's goal is to empower publishers to optimize their content strategies and grow their audience through actionable insights.

New York City, New YorkHeadquarters

2009Year Founded

$38MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Consumer SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Parental Leave

Phone/Internet Stipend

Wellness Program

Flexible Work Hours

Unlimited Paid Time Off

Paid Holidays

Risks

Emerging analytics platforms offer similar insights at lower costs, threatening market share.

Cuadrilla Capital acquisition may disrupt client relationships and strategic focus.

Evolving privacy regulations could limit data collection, impacting Chartbeat's services.

Differentiation

Chartbeat offers real-time analytics tailored for digital publishers' unique needs.

The platform provides minute-by-minute insights on visitor engagement and site performance.

Chartbeat's subscription model allows scalable access to premium analytics features.

Upsides

AI-driven content personalization trends enhance Chartbeat's tailored insights offerings.

5G expansion boosts mobile content consumption, increasing data for Chartbeat's analytics.

First-party data reliance due to privacy regulations benefits Chartbeat's audience insights.

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