Sales Support (JD STAR Graduate Program) at JD.com Inc

Tokyo, Japan

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

E-commerce, RetailIndustries

Requirements

Bachelor’s degree in business administration, sales, marketing, or a related field
Strong understanding of sales principles, client lifecycle management, and business development strategies
Excellent communication and interpersonal skills, with the ability to negotiate, present ideas clearly, and resolve conflicts effectively
Analytical mindset to assess client needs, interpret sales metrics, and develop data-driven strategies for growth
Ability to work independently and in a team, manage multiple clients simultaneously, and meet deadlines in a fast-paced environment
Customer-focused attitude with a proactive approach to identifying client needs and delivering solutions
Chinese and English language skills are a plus

Responsibilities

Develop and execute strategic sales plans to achieve revenue goals and drive market share growth
Identify and engage potential clients, assess their specific needs, and deliver customized solutions
Build and maintain strong, long-term relationships with existing clients to ensure satisfaction and foster repeat business
Conduct comprehensive market research to monitor industry trends, track competitor activities, and identify new opportunities
Collaborate with cross-functional teams—including operations, logistics, and customer service—to ensure seamless delivery of client requirements
Prepare and deliver compelling sales presentations, proposals, and quotations to prospective and existing clients
Negotiate contracts and agreements to maximize profitability while ensuring customer satisfaction
Maintain accurate records of sales activities, client interactions, and transactions within the CRM system
Represent the company at industry conferences, trade shows, and networking events

Skills

Key technologies and capabilities for this role

Sales PlanningClient EngagementRelationship ManagementMarket ResearchCRMSales PresentationsContract NegotiationBusiness DevelopmentCommunication SkillsAnalytical Skills

Questions & Answers

Common questions about this position

What is the JD STAR Graduate Program?

The JD STAR Program, launched by JD.com in 2015, is an annual recruitment initiative targeting fresh graduates from top universities worldwide, aimed at nurturing talent through roles supporting the company's fast-growing business, extensive training, and coaching for sustained career growth.

What education is required for this Sales Support role?

A Bachelor’s degree in business administration, sales, marketing, or a related field is required.

What key skills are needed for this position?

Candidates need a strong understanding of sales principles, client lifecycle management, and business development strategies; excellent communication and interpersonal skills; an analytical mindset; and the ability to work independently and in teams in a fast-paced environment.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees