[Remote] Business Applications Analyst at Restaurant365

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

3-5 years of experience on the Salesforce platform
Strong understanding of Salesforce platform capabilities
Proficiency in Sales cloud data models, object and field best practices, and integrations required
Experience with configuring the Salesforce user interface and user experience
Excellent communication and presentation skills
Strong analytical and problem-solving abilities with attention to detail
Experience with Agile/Scrum methodologies and project management principles
Salesforce Administrator and App Builder strongly preferred
Experience with third-party application configuration a plus

Responsibilities

Ongoing collaboration with each GTM team to understand where their workflows contribute to the customer journey to assist in fully maximizing their ability to execute these workflows effectively
Identify and improve inefficiencies in the Salesforce UI/UX by leveraging the full range of Salesforce feature functionality to surface the right data at the right time, increasing user adoption
Support RevOps by managing standard data normalization and duplicate data prevention in Salesforce
Execute on field structure redefinition to standardize help text, descriptions, data types, and other attributes to ensure scalable object modeling and metadata framework is maintained
Support the automation of data integration from GTM tools such as Gong, Zoominfo, Clay
Collaborate with Customer Success to identify and improve the team’s ability to work quickly and efficiently through high impact processes
Create detailed process flow diagrams, data process documentation, and configuration specifications for UI/UX
Manage stakeholder expectations and communicate timelines, risks, and dependencies clearly
Facilitate user acceptance testing and coordinate feedback incorporation into final deliverables
Present stakeholders with documentation to include content to enable them to train users on new solutions being delivered
Other duties as assigned

Skills

Salesforce

UI/UX Design

Data Normalization

Data Integration

Salesforce Feature Functionality

Workflow Optimization

Gong

Zoominfo

Clay

Customer 360

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters

2011Year Founded

$425.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Wellness Program

Risks

Integration challenges with new acquisitions like ExpandShare may cause inefficiencies.

Rapid expansion could strain resources and affect service quality.

Dependence on third-party integrations poses risks if partnerships change.

Differentiation

Restaurant365 offers a comprehensive, cloud-based restaurant management platform.

The platform integrates accounting, inventory, labor, and scheduling into one solution.

Restaurant365's strong partner ecosystem enhances its service offerings.

Upsides

Recent $175M funding supports product innovation and acquisitions.

Integration with AI-driven analytics enhances data insights and operational efficiency.

Growing demand for sustainability tracking presents new feature opportunities.

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