Sales Representative, PSA at Collectors

Santa Ana, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Collectibles, Trading CardsIndustries

Requirements

2+ years of proven sales experience
Effective communicator and highly collaborative team player, both internally and externally, to resolve conflicts, solve problems, and deliver what is promised to the customer
Ability to be knowledgeable and credible when speaking about our product and brand when presenting/communicating with customers and represent the company well
Demonstrated expertise in the collectibles market, continuously building upon the knowledge base of our product/market to generate sales (e.g. learning hobby lingo/terms, understanding market challenges, values of collectibles, etc.)
Organized and efficient sales approach since performance is based, in large part, on submissions and average sales price metrics
Ability to travel as needed, up to but not limited to several times per month (this may include car travel or cross-country plane travel or travel outside of the US)
Must have a valid and current driver’s license

Responsibilities

Prospect and qualify sales leads over the phone and in-person
Develop strong, ongoing relationships with customers by conducting regular phone call check-ins and site visits to customers’ locations
Maintain an organized flow of incoming and outgoing dealer submissions
Manage dealer and VIP accounts and provide regular updates on in-house orders
Work alongside Operations to meet specific order deadlines
Resolve customer complaints by investigating issues that may arise
Monitor competition by gathering information on new products and pricing
Study existing and potential volume of dealers
Coordinate and attend local and national card shows
Collaborate with the Field Events and Network Marketing team by attending and ensuring successful execution of drop-off events

Skills

Key technologies and capabilities for this role

Sales ProspectingLead QualificationPhone SalesIn-Person SalesRelationship ManagementAccount ManagementCustomer ServiceComplaint ResolutionCompetitive AnalysisTrade Show CoordinationEvent Collaboration

Questions & Answers

Common questions about this position

What is the salary range for the Sales Representative position?

The hourly range for this position is $28-$30. Actual compensation varies based on a variety of non-discriminatory factors.

Is this a remote position, or do I need to work in an office?

This is an in-office position requiring work from the Santa Ana, CA office, with up to 10% travel each year (traveling once per quarter).

What skills and experience are required for this role?

Candidates need 2+ years of proven sales experience, effective communication and collaboration skills, expertise in the collectibles market, and an organized sales approach. A valid driver's license and ability to travel are also required.

What is the company culture like at Collectors?

The company fosters a collaborative environment, emphasizing teamwork internally and externally to resolve conflicts, solve problems, and deliver on promises to customers.

What makes a strong candidate for this Sales Representative role?

Strong candidates have 2+ years of sales experience, deep knowledge of the collectibles market including hobby lingo and values, excellent communication and collaboration skills, and an organized approach focused on submissions and sales metrics.

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Health Insurance

401(K) Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Flexible Work Hours

Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.

Counterfeit collectibles pose a threat to Collectors' credibility.

Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.

Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.

Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.

Fractional ownership trends create new opportunities for grading and authentication.

Growing popularity of online marketplaces expands Collectors' service reach.

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