Sales Representative at Abbott

Taichung, Taichung City, Taiwan

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, NutritionIndustries

Requirements

University degree, preferably in nutrition or health-related field
For Sales Representative: Relevant industry experience preferred
For Senior Specialist: At least 7 years of experience
For Specialist: At least 5 years of experience, including at least 2 years of successful sales supervision/management experience
Experience in tender contract management and KOL management
Detailed understanding of commercial principles supporting the medical/pharma market
Excellent communication, analysis, and negotiation skills
Excellent customer insight skills, including integrating digital tools/platforms with traditional touchpoints, interpreting online/offline customer behavior, and converting to strategic actions
Ability to observe team members' strengths and development needs, identify key development actions
Ability to influence internal/external stakeholders at all levels
Comfort with complex problems, critical thinking, and problem-solving (mental agility)
Ability to connect data/insights and make ideas understandable and actionable for others
Ability to link customer plans to regional plans and overall brand strategy (short/long-term)
Collaboration with cross-functional partners (e.g., marketing) to optimize customer/market data quality

Responsibilities

Achieve personal goals and assist new business team members in meeting KPIs through experience sharing
Use real-time omnichannel business intelligence to analyze market, category, and channel opportunities in the region to increase market share at customer/client levels
Leverage business analytics data and customer insights to analyze regional growth potential, develop omnichannel engagement strategies to make Abbott the preferred brand
Integrate customer omnichannel engagement strategies, develop and support execution of customer plans
Implement marketing plans with medical representatives on target customers/clients, including teaching, execution, and tracking impact/success
Provide progressive real-time training and feedback to medical representatives on all aspects of customer interactions, including observation
Accelerate digital knowledge and application through coaching, training, and role modeling among medical representatives
Build and maintain relationships with customers/clients via digital, remote/virtual, and face-to-face channels to increase Abbott brand/product awareness and loyalty
Collaborate with training/SFE department to identify knowledge/skill gaps in the team, optimize performance, and develop individual development plans to enhance regional capabilities
Provide direct, ongoing support to field medical representatives through collaborative problem-solving, coaching, training, feedback, and escalation
Develop and expand KOL network in the region to influence all levels of clients (not just HCPs)
Cross-functional collaboration with marketing to collect/interpret customer/market behavior data and convert omnichannel engagement data into real-world activities
Demonstrate integrity and transparency, set example for ethical behavior, comply with laws and regulations
Increase Abbott product importance, demand, and sales across all customer levels (medical, HCPs, etc.) in the region/domain to boost market share
Enhance customer interaction outcomes across all platforms/channels at all levels in the region/domain
Increase patient/customer interactions with Abbott brand/products in the region/domain
Increase Abbott KOL saturation in the region
Build a high-performance, adaptable, astute medical representative team

Skills

Sales Strategy

HCP Engagement

KOL Management

Market Analysis

Customer Insights

Team Training

Commercial Analytics

Digital Platforms

Strategic Planning

Coaching

Customer Relationship Management

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees