(Sales) Partner Enablement Manager at Backbase

Hyderabad, Telangana, India

Backbase Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, BankingIndustries

Requirements

  • 10+ years of relevant experience
  • Bachelor's degree in business, technology, or a related field; MBA is a plus
  • Proven experience as a Solution Engineer, Architect, pre-sales consultant, partner enablement, or a related role in the software industry; having collaborated with partners is a must-have, partner-specific roles are a nice-to-have
  • Comfortable orchestrating a cross-functional team
  • Strong knowledge of software products and financial services industry trends
  • Exceptional communication and presentation skills
  • Ability to interact with a wide array of stakeholders and tailor communication styles, from front-line to C-level audiences
  • Ability to influence stakeholders to achieve business outcomes
  • Proven experience creating solutions with customers/partners and building capability to deliver and/or maintain solutions
  • Analytical mindset with the ability to track and measure partner performance
  • Excellent project management and organizational skills
  • Strong interpersonal skills with the ability to build and maintain relationships at all levels

Responsibilities

  • Partner Onboarding: Lead the onboarding process for new partners, ensuring they have a comprehensive understanding of our products, services, and business objectives
  • Training and Development: Develop and deliver training sessions and materials to enable partners on our software solutions, sales techniques, and market positioning
  • Sales Enablement: Collaborate with the Commercial teams to provide partners with the necessary resources, collateral, and tools to effectively sell our products; guide partners to position and implement Backbase solutions in the best manner
  • Technical Enablement: Develop technical enablement journeys aligned with our Services organization to ensure that partners are always up to date with our latest solutions, methodologies, and ways of working
  • Performance Tracking: Establish key performance indicators (KPIs) to assess partner maturity and provide regular reporting and feedback to partners to drive improvement, including focus on partner certifications
  • Relationship Building: Build and maintain strong relationships with key partner contacts, acting as a liaison between partners and internal teams
  • Product Knowledge: Stay up-to-date with the latest features, updates, and advancements in our software solutions to ensure partners have accurate and current information
  • Regional Focus: Work closely with Commercial and Services teams to deliver both Revenue and successful implementation in the region

Skills

Key technologies and capabilities for this role

Partner OnboardingTraining DevelopmentSales EnablementTechnical EnablementKPI TrackingRelationship BuildingProduct Knowledge

Questions & Answers

Common questions about this position

What is the salary for the Partner Enablement Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need 10+ years of relevant experience, a Bachelor's degree in business, technology, or related field (MBA a plus), proven experience as a Solution Engineer, Architect, pre-sales consultant, or partner enablement role with partner collaboration, strong knowledge of software products and financial services trends, exceptional communication and presentation skills, and ability to orchestrate cross-functional teams.

What does the company culture or work environment look like at Backbase?

This information is not specified in the job description.

What makes a strong candidate for the Partner Enablement Manager role?

Strong candidates have proven experience collaborating with partners in roles like Solution Engineer or pre-sales consultant, the ability to orchestrate cross-functional teams, exceptional communication skills for diverse stakeholders, and a track record of influencing outcomes and building partner capabilities.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters
2003Year Founded
$128.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.
Competition from other fintech companies could erode Backbase's market share.
Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.
The company provides out-of-the-box web and mobile journeys for digital transformation.
Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.
Collaboration with Seven expands Backbase's influence in Africa and the Middle East.
Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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