(Sales) Partner Enablement Manager at Backbase

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Requirements

10+ years of relevant experience
Bachelor's degree in business, technology, or a related field; MBA is a plus
Proven experience as a Solution Engineer, Architect, pre-sales consultant, partner enablement, or a related role in the software industry; having collaborated with partners is a must-have, partner-specific roles are a nice-to-have
Comfortable orchestrating a cross-functional team
Strong knowledge of software products and financial services industry trends
Exceptional communication and presentation skills
Ability to interact with a wide array of stakeholders and tailor communication styles, from front-line to C-level audiences
Ability to influence stakeholders to achieve business outcomes
Proven experience creating solutions with customers/partners and building capability to deliver and/or maintain solutions
Analytical mindset with the ability to track and measure partner performance
Excellent project management and organizational skills
Strong interpersonal skills with the ability to build and maintain relationships at all levels

Responsibilities

Partner Onboarding: Lead the onboarding process for new partners, ensuring they have a comprehensive understanding of our products, services, and business objectives
Training and Development: Develop and deliver training sessions and materials to enable partners on our software solutions, sales techniques, and market positioning
Sales Enablement: Collaborate with the Commercial teams to provide partners with the necessary resources, collateral, and tools to effectively sell our products; guide partners to position and implement Backbase solutions in the best manner
Technical Enablement: Develop technical enablement journeys aligned with our Services organization to ensure that partners are always up to date with our latest solutions, methodologies, and ways of working
Performance Tracking: Establish key performance indicators (KPIs) to assess partner maturity and provide regular reporting and feedback to partners to drive improvement, including focus on partner certifications
Relationship Building: Build and maintain strong relationships with key partner contacts, acting as a liaison between partners and internal teams
Product Knowledge: Stay up-to-date with the latest features, updates, and advancements in our software solutions to ensure partners have accurate and current information
Regional Focus: Work closely with Commercial and Services teams to deliver both Revenue and successful implementation in the region

Skills

Partner Onboarding

Training Development

Sales Enablement

Technical Enablement

KPI Tracking

Relationship Building

Product Knowledge

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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