Sales Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CommunicationsIndustries

Requirements

3-5 years of experience as a Sales Operations Analyst (preferred)
1-2 years minimum experience working with sales teams and generating reports
Strong analytical and problem-solving skills
Strong technical proficiency in data analysis, Excel, data visualization tools (e.g., Tableau), and SFDC
Experience with SQL, Outreach, ConnectandSell, Drift, Regie.ai, and database management (a plus)
Strong communication skills to articulate findings to diverse audiences
Organization skills and time management

Responsibilities

Collect, clean, and analyze sales data from sources like SFDC, Tableau, and large Excel files
Create reports and dashboards tracking KPIs (e.g., conversions, win rates, sales cycle length, pipeline contribution)
Present findings to sales teams and senior management
Develop and refine sales forecasts using historical data and pipeline analysis to predict revenue/lead conversion
Evaluate sales processes to identify bottlenecks and inefficiencies
Recommend and implement changes to streamline workflows and improve productivity via projects and cross-functional partnerships
Maintain team roster and updates to sales tools for data accuracy and completeness (CRM management)
Design sales territories, roles, and responsibilities for coverage
Create incentive or compensation plans to motivate the sales team
Manage ticket requests with prompt responses to support sales teams efficiently

Skills

Key technologies and capabilities for this role

SalesforceTableauExcelData AnalysisReportingDashboardsKPIsSales PipelineSales Cycle Analysis

Questions & Answers

Common questions about this position

What tools or systems will I be working with in this role?

You will collect, clean, and analyze sales data from SFDC, Tableau, and large Excel files, while also managing CRM systems and various sales tools.

What are the main responsibilities of a Sales Operations Analyst?

Key tasks include data analysis and reporting on KPIs like conversions and win rates, sales forecasting using historical data, process optimization, CRM management, compensation and territory planning, and ticket request management.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this Sales Operations Analyst role?

This information is not specified in the job description.

What kind of experience makes a strong candidate for this position?

A strong candidate is a data-driven professional skilled in sales data analysis, forecasting, process optimization, and tools like SFDC, Tableau, and Excel, with the ability to partner with cross-functional teams.