Sales Manager, Upsell - Hotels

Position Overview

Sojern is seeking a seasoned digital advertising professional to join our Americas Hotel-Property Sales Team. As a Sales Manager focused on upselling, your primary goal will be to maximize campaign value with current clients by identifying and pitching new product offerings they are not currently utilizing.

Responsibilities

• Build a strong pipeline of qualified upsell opportunities within Sojern’s active book of business.
• Engage qualified and interested prospects through a high volume of outbound calls, emails, and virtual meetings.
• Create and deliver persuasive presentations and proposals that educate the market and demonstrate Sojern’s value proposition.
• Achieve monthly quota through new product attachments.
• Effectively collaborate with Sales and Client Success teams to review growth strategies for existing clients.
• Proficiently utilize Salesforce, adhering to Sojern’s architecture and guidelines, and report on KPIs, including individual results.
• Identify and make recommendations for improvements to the Sales process, tools, and efficiency.
• Foster an energetic and collaborative team environment.

Requirements

• 3+ years of sales experience required, with at least 2 years in the hotels/hospitality industry.
• Proven track record of exceeding goals and contributing to team success.
• Goal-oriented, passionate, high-energy sales professional with a solutions-oriented mindset.
• Self-motivated, willing to learn new technologies, and able to work independently and cross-functionally.
• Must be comfortable and competent in communications with veteran sales managers and commercial leadership.
• Excellent communication skills - written and spoken.
• Proficient use of Salesforce CRM, Gsuite, and Office Products.

What Sojern Offers

Sojern takes a whole-person approach to create a "Sojernista Experience" that allows our people to thrive as both employees and humans. Benefits include:

Rewards & Recognition

• Competitive compensation packages.
• Stock options offered to every employee.
• Bonusly program for rewarding team wins and performance.
• Up to 40 hours of paid time off per year for volunteering.

Flexibility

• Flexi-Friday benefit.
• Hybrid or remote work options for most roles.
• Time-zone friendly work hours with async collaboration.

Connection

• Annual team offsites.
• Six employee resource groups.
• Regular virtual and in-office team-building events.
• Monthly company All Hands & leadership Q&As.

Wellbeing

• PTO allowance to recharge.
• Comprehensive healthcare options.
• Paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents).
• Retirement contributions and investment options (for applicable locations).
• Travel benefits (hotel stay benefit & IATA membership).
• Mental health, wellness, and financial health resources.

Growth

• Learning & development stipend.
• Mentorship program.
• Career development programs.
• Leadership training.

Productivity

• Home office tech setup (laptop, monitor, keyboard, mouse).
• Monthly internet and phone allowance.
• Modern tools for communication and collaboration (Slack, Google Suite).

Workplace Philosophy

Our "Sojernista First" workplace philosophy is designed to be flexible, recognizing that employee needs may differ by role, team, or location. Our focus remains on building genuine connections, increasing global collaboration, and providing programs, tools, and resources centered around employee needs and wellbeing, regardless of work arrangement (office, hybrid, or remote).

About Sojern

At Sojern, we believe in the power of travel to bring the world together. This passion drives us to build smart digital solutions that help travel businesses connect with customers.

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