Sales Manager, Small Business at Dialpad

Pasig, National Capital Region, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CommunicationsIndustries

Requirements

Energetic and motivated sales professional who thrives in a fast-paced environment
Passionate about helping businesses transform their communications
Excited to partner with channel teams to unlock growth opportunities
Resourceful, collaborative, and driven by results
Scrappy, Curious, Optimistic, Persistent, and Empathetic
Based in Pasig City, Metro Manila (with flexibility for remote work and regular in-person team activities)

Responsibilities

Lead and oversee the initial contact and lead qualification process, ensuring a steady flow of high-quality leads for the team
Develop and implement tailored outreach strategies that effectively communicate the value proposition to various market segments
Collaborate closely with the Marketing and Sales teams to align messaging and campaign strategies, ensuring consistency and maximizing impact
Conduct in-depth research on industry trends and client needs, guiding the team to enhance outreach effectiveness
Provide mentorship and guidance to Small Business Sales Specialists, fostering their professional growth and optimizing team performance
Regularly prepare and deliver comprehensive reports to the Philippine Sales Leader, updating on team activities, progress, and performance metrics, ensuring alignment with organizational goals
Lead a team of account executives focused on driving growth and expanding the client base
Engage with potential customers, understand their unique needs, and deliver effective solutions
Collaborate with Sales, Marketing, Product Development, and Management teams to ensure alignment with company growth objectives
Coach the team to achieve short- and long-term goals and recruit top talent
Leverage market insights and data-driven strategies to build strong client relationships and foster business growth
Oversee outreach efforts and drive lead generation in partnership with Marketing and Sales

Skills

Key technologies and capabilities for this role

Sales ManagementTeam LeadershipCustomer EngagementSales CoachingTalent RecruitingMarket InsightsData-Driven StrategiesBusiness DevelopmentClient Relationship ManagementSales Strategy

Questions & Answers

Common questions about this position

Is this Sales Manager role remote or office-based?

The position is based in the Pasig City, Metro Manila Office with flexibility for remote work and regular in-person team activities.

What are the key skills needed for the Sales Manager, Small Business role?

Key skills include being energetic, motivated, resourceful, collaborative, and results-driven, with the ability to coach teams, recruit talent, leverage market insights, and build client relationships.

What is the salary for this Sales Manager position?

This information is not specified in the job description.

What is the company culture like at Dialpad?

Dialpad has a collaborative team environment focused on making customers successful, with values including Scrappy, Curious, Optimistic, Persistent, and Empathetic, thriving on continuous evolution and high performance.

What makes a strong candidate for this Sales Manager role?

Strong candidates are energetic sales professionals who thrive in fast-paced environments, are passionate about business communications, resourceful, collaborative, results-driven, and experienced in leading teams to achieve growth goals.

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Dialpad's market share.

Integration challenges from Surfboard acquisition may disrupt operations.

Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

Differentiation

Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.

Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.

Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Upsides

Dialpad's acquisition of Surfboard enhances its workforce management capabilities.

Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.

Launch of business-specific AI models provides a competitive edge in sales conversations.

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