Sales Manager at Caterpillar Inc.

Peoria, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Construction, Heavy MachineryIndustries

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications: Ability to effectively interpret ideas, information, and needs through the application of appropriate communication behaviors
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs
Prior supervisory experience (top candidates)
Multiple positions held in sales or technical field roles (top candidates)
Sales variance management experience (top candidates)
Contract management experience (top candidates)
Bachelor's degree (top candidates)
Willingness to travel 70% and work from a Caterpillar office when not traveling

Responsibilities

Lead a team comprised of business development and sales experts to achieve division goals to drive increased customer results
Deliver business plan sales and market share targets for the company products in a given industry segment or market
Develop sales plan and manage customer funnel to achieve business plan targets for company products and services
Ensure customer satisfaction through iterative management of listening to customer feedback and developing offerings
Lead the selling opportunities identification, customer-back solutions offerings, satisfaction improvement and business relationship enhancement

Skills

Key technologies and capabilities for this role

Customer FocusIndustry KnowledgeDecision MakingCritical ThinkingEffective CommunicationsSales PlanningBusiness DevelopmentTeam LeadershipCustomer SatisfactionMarket Share Growth

Questions & Answers

Common questions about this position

What are the core skills required for the Sales Manager role?

Core skills include Customer Focus, Industry Knowledge, Decision Making and Critical Thinking, Effective Communications, Negotiating, Relationship Management, Business Development, and Value Selling.

What is the salary for the Sales Manager position?

This information is not specified in the job description.

Is this Sales Manager role remote or office-based?

This information is not specified in the job description.

What does the company culture look like at Caterpillar?

Caterpillar emphasizes a global team that cares about each other, innovation, progress, and building stronger, more sustainable communities with customers.

What experience makes a top candidate for this Sales Manager role?

Top candidates will have prior supervisory experience, multiple positions held in sales or technical field roles, and sales variance management experience.

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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