Sales Manager APAC at Akita Software

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's Degree in IT/Engineering or equivalent relevant experience
Experience in account management, preferably in software sales (SAAS) as well as the Oil & Gas/Energy industry
Strong understanding of operational processes such as project management, engineering, and maintenance
Proven ability to build lasting relationships across multiple levels within client organizations
Results-driven and proactive in solving customer issues
Fluent in English; additional regional languages are a plus
Analytical mindset and attention to detail
Energetic team player with a collaborative spirit and forward-thinking attitude
Must live in and have a work permit for Malaysia

Responsibilities

Build and maintain strong relationships with existing clients to ensure high levels of customer satisfaction
Act as the primary point of contact for assigned accounts, addressing their needs and aligning them with Assai’s solutions
Identify opportunities to expand product usage or introduce new services within existing accounts
Conduct regular status and strategy meetings with client management to gain insights and foster trust
Manage account-specific projects, including coordination with internal and external stakeholders
Oversee the preparation of proposals and quotes tailored to client needs
Collaborate with the business development team to identify and pursue opportunities for upselling or cross-selling
Occasionally assist in new client acquisition by leveraging existing relationships and market insights
Attend relevant events, conferences, and meetings to represent Assai and strengthen client relationships (approximately 4 trips outside Malaysia annually)

Skills

Akita Software

API observability and service mapping tools

About Akita Software

Akita Software provides tools for API observability and service mapping, helping businesses visualize and manage the interactions between their software services. This allows companies to quickly identify and resolve issues without needing extensive manual documentation. The platform is particularly beneficial for tech professionals like developers and security engineers who maintain complex service ecosystems, especially in environments using microservices architectures. Akita operates on a subscription-based model, where clients pay for continuous monitoring and mapping of their API interactions. This service helps clients catch cross-service issues faster and understand root causes without manual inspection. By simplifying API management and improving service reliability, Akita aims to support tech companies in streamlining their operations.

San Mateo, CaliforniaHeadquarters

2018Year Founded

$4MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1-10Employees

Risks

Postman's acquisition may lead to integration challenges for Akita.

Increased competition from Postman could overshadow Akita's offerings.

Potential talent attrition due to changes post-acquisition.

Differentiation

Akita specializes in API observability and service mapping for complex ecosystems.

The company offers automated service mapping, reducing manual documentation efforts.

Akita's tools help quickly identify and resolve cross-service issues.

Upsides

Growing demand for API observability tools due to microservices adoption.

Increased interest in automated service mapping for improved system reliability.

Rising importance of security in API management boosts Akita's relevance.

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