OpenEye

Sales Engineer - California

California Hot Springs, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Management Software, Cloud Software SolutionsIndustries

Position Overview

  • Location Type: California Region (Remote/Hybrid - Details unspecified)
  • Job Type: Full-time
  • Salary: Unspecified

OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management, is looking for a Sales Engineer to join our growing team supporting our California Region. This position is a key member of the OpenEye sales organization and is one of the customer’s primary technical contacts for product details and specifics, system design, training, project deployment, and installation evaluations. A sales engineer specializes in understanding the technological aspect of products and uses their technical skills to explain specifications, technical requirements, functionality, and benefits of OpenEye's products and services to customers in easily understandable terms. Unspecified duties of a sales engineer often overlap into both sales and technical support (for example, a sales engineer may be asked to provide a product quote to a customer, take customers to dinner, go to the field to troubleshoot a project or assist in troubleshooting after hours). Supports and adheres to the OpenEye Code of Ethics and Business Standards.

Responsibilities

  • Prepare and deliver general sales and project-specific presentations; sometimes in conjunction with a salesperson, sometimes solo.
  • Assess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations.
  • Develop, present, and record training courses for both corporate and field training, as well as online distribution, for internal and external customers.
  • Provide “voice of the customer” to product management, engineering, and development.
  • Prepare cost estimates and site configurations using blueprints, plans, and related customer documents and consult with other professional and technical personnel.
  • Drive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment.
  • Gain customer acceptance by developing potential cost reductions, revenue enhancement and operational improvements.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
  • Identify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions.
  • Work with marketing to create technical content for advertising campaigns and the website.
  • Approve tradeshow equipment configuration; and in some instances attend tradeshows to assist with setup, teardown, and working the booth.
  • Create and maintain pre-sales engineering documentation and factory pre-configuration documentation.
  • Support project installations remotely or on site.
  • Provide post visit summary with action items to management; and enter appropriate information in CRM.
  • Communicate troubleshooting discoveries to support.

Requirements

  • Details unspecified

Application Instructions

  • Details unspecified

Company Information

  • Company: OpenEye
  • Industry: Cloud-centric software solutions for commercial video management.

Skills

Technical product explanation
System design
Training development
Customer needs assessment
Blueprint interpretation
Project configuration
Troubleshooting
Sales presentation

OpenEye

Provides cloud-managed video security solutions

About OpenEye

OpenEye provides advanced video security solutions tailored for businesses, retail chains, and organizations needing effective security systems. Their offerings include both software and hardware that simplify video security management, helping clients enhance profitability through intelligent software that aids in loss prevention and business intelligence. OpenEye's cloud-managed video solutions allow clients to access and manage their security footage online, reducing the need for extensive on-site hardware and making installations more cost-effective. The company differentiates itself by forming strategic partnerships, such as with Interface Security Systems, to enhance remote video surveillance services. OpenEye aims to support its employees with growth opportunities and a structured performance review process, while focusing on delivering intelligent security solutions that improve safety and profitability for their clients.

Liberty Lake, WashingtonHeadquarters
1999Year Founded
EARLY_VCCompany Stage
Hardware, Enterprise Software, CybersecurityIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Hybrid Work Options
Stock Options
Company Equity
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Profit Sharing
Employee Stock Purchase Plan
Relocation Assistance
Employee Referral Bonus
Student Loan Assistance
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Childcare Support
Elder Care Support
Pet Insurance
Bereavement Leave
Professional Development Budget
Conference Attendance Budget
Training Programs
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Wellness Program
Mental Health Support
Gym Membership
Commuter Benefits
Meal Benefits
Phone/Internet Stipend
Home Office Stipend
Legal Services
Employee Discounts
Company Social Events

Risks

Increased competition from AI-driven analytics companies threatens OpenEye's market share.
Expansion into international markets exposes OpenEye to geopolitical risks.
Reliance on cloud solutions poses data privacy and security risks.

Differentiation

OpenEye offers cloud-managed video solutions, reducing on-site hardware needs.
Their AI-based operational analytics provide new insights into business operations.
OpenEye's POS Connect integrates video with point-of-sale systems for enhanced retail insights.

Upsides

OpenEye's cloud cameras offer advanced analytics and onboard recording.
The global video surveillance market is expected to reach $86 billion by 2027.
OpenEye's expansion into international markets increases their global reach.

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