Sales Engineer at Proconex

Royersford, Pennsylvania, United States

Proconex Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, MetalsIndustries

Requirements

  • Strong technical sales background
  • Excellent communication skills
  • Ability to build lasting relationships with clients
  • Inside sales experience or sales administration experience (highly advantageous)
  • 2-4 years of experience in the industrial process business or similar
  • Bachelor of Science degree with concentration in business (preferred)
  • Problem-solving experience in a team environment
  • Excellent organizational and time management skills
  • Great attention to detail, especially with technical documentation
  • Intermediate PC and computer skills, including MS Office and customer databases or CRM/ERP systems
  • Ability to collaborate and communicate effectively in a team environment
  • Legally eligible to work in the United States without sponsorship

Responsibilities

  • Provide support for the Fisher Controls and Emerson Actuation Business Units
  • Coordinate and manage the full quote and order processes via ERP system
  • Ensure accurate shipping on expedited orders for high-value industrial parts and equipment
  • Support sales operations by focusing on customer satisfaction and on-time delivery throughout all stages of the sales and order cycles
  • Develop and facilitate quotation response with the sales team and track business opportunities and responses
  • Provide project coordination and document control support for quotations and orders
  • Interface with vendors, principals, and customers through phone, email, and other forms of communication
  • Work closely with team members to resolve customer issues and complaints in a timely manner
  • Follow up as needed to ensure resolution and customer satisfaction
  • Monitor open customer inquiries, quotations, and order fulfillment via email, phone, and ERP system
  • Network with customers regarding future business opportunities to share with the team

Skills

Key technologies and capabilities for this role

SalesCustomer ServiceERP SystemsQuote ManagementOrder ProcessingTechnical SupportProject CoordinationDocument ControlVendor ManagementFisher ControlsEmerson Actuation

Questions & Answers

Common questions about this position

What experience is required for the Sales Engineer position?

The role requires 2-4 years of experience in the industrial process business or similar, with inside sales experience or sales administration highly advantageous, and a strong technical sales background.

What are the key skills needed for this role?

Key skills include excellent communication skills, problem-solving in a team environment, excellent organizational and time management skills, great attention to detail, and intermediate PC skills including MS Office and CRM/ERP systems.

What is the education requirement for the Sales Engineer job?

A Bachelor of Science degree with a concentration in business is preferred.

Is this Sales Engineer position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Proconex

Provider of process automation control systems

About Proconex

Proconex offers process automation control systems, valves, and control devices primarily for the industrial automation market in the Mid-Atlantic region. Their products, which include solenoids, measurement instrumentation, and boiler controls, help monitor and control various industrial processes to enhance efficiency and safety. By partnering with Emerson, Proconex provides a broad range of solutions and services, including installation and technical support. The company's goal is to improve operational efficiency and decision-making for industrial clients.

Royersford, PennsylvaniaHeadquarters
1948Year Founded
VENTURE_UNKNOWNCompany Stage
Industrial & ManufacturingIndustries
51-200Employees

Benefits

Health Insurance
401(k) Company Match
Profit Sharing
Tuition Reimbursement

Risks

Emerging competitors may offer lower-cost solutions, threatening Proconex's market share.
Rapid AI advancements require Proconex to invest heavily in R&D.
Supply chain issues, especially in semiconductors, could delay Proconex's product deliveries.

Differentiation

Proconex partners with Emerson, enhancing their automation solutions' credibility and reach.
They offer a comprehensive range of products, from valves to turbine generators.
Proconex focuses on the Mid-Atlantic region, providing specialized local services.

Upsides

Rising demand for predictive maintenance boosts Proconex's advanced analytics offerings.
AI integration in automation enhances process control, benefiting Proconex's clients.
Sustainable solutions trend aligns with Proconex's energy-efficient automation technologies.

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