Sales Engineer at Global Payments

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

Expertise in payment solutions (credit, debit, prepaid, merchant services, ecommerce, in-person, omnichannel)
Technical expertise as a solution architect
Payment experience
Sales acumen
Up-to-date product knowledge as a Subject Matter Expert
Ability to collaborate across time zones, geographies, internal/external stakeholders, and cross-functionally (sales, marketing, implementation, product development, Product Management, Product Development, Client Support)
Ability to manage resources for Sales Engineering Calls
Ability to perform Technical Discoveries with partners and customers
Ability to map customer requirements to product offerings
Ability to architect solutions using payment gateway and acquiring services
Ability to define and articulate technical best practices

Responsibilities

Collaborate with internal and external stakeholders across time zones and geographies
Manage resources for Sales Engineering Calls
Ensure quick turnaround in accommodating Sales Engineering Requests from sales and partner organizations
Provide sales team with necessary technical expertise to sell products
Identify enhancements, prioritize features, and provide justification in collaboration with Product Team
Provide consultative support to key internal/external stakeholders and evangelize the product
Perform Technical Discoveries with partners and customers, deliver feedback to Product Management
Stay up-to-date with product knowledge to be a Subject Matter Expert
Map customer requirements to product offerings
Accelerate opportunities through the funnel via presales process solutions
Sell solutions through compelling software demonstrations for partners, prospects, and clients
Deliver custom product demonstrations focused on customer's key business drivers
Support sales by contributing to RFPs
Acquire end-user feedback and product ideas for product development
Collaborate cross-functionally to share feedback and gather updates on product enhancements/releases
Architect solutions addressing client/partner needs via payment gateway and acquiring services
Maintain expertise in all ecommerce, in-person, and omnichannel payment/acquiring solutions
Define and articulate technical best practices to clients and partners
Partner with sales team to acquire new clients and up-sell/cross-sell existing clients
Articulate and demonstrate how solutions meet client/partner needs
Provide technical expertise and guidance throughout the sales cycle to drive closes
Engage with internal teams to relay market feedback and input into new solution designs
Periodically lead internal product training sessions for sales and client-facing teams
Periodically participate as subject matter expert at industry conferences