Sales Engineer at ConnectWise

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Technology, SaaSIndustries

Requirements

Bachelor’s degree in related field or equivalent business experience
3+ years of relevant experience
Experience with a business process or management application
Experience with a CPQ tool
Experience with a CRM, such as Salesforce
Preferred: Consultant experience
Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+
Ability to manage projects and processes independently with limited supervision
Advanced knowledge of applicable work area
Ability to situationally adapt and understand new technology/processes as per partner requirement
Proven sales track record of success
Ability to identify opportunities and leverage internal and external resources appropriately
Understanding of relevant products and services
Excellent communication and interpersonal skills
Team player with willingness to work both in a team environment as well as independently

Responsibilities

Provides support to the Sales team(s), with a high attention to detail
Researches, analyzes, and documents findings
Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
Provides technical training to clients and communicates customer feedback for future product developments
Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers
Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations
Executes proof of concepts with prospects at both a technical and business level to show value
Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value
Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments
Prepares, researches, and provides input into technical RFPs/RFQs
Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support
Pursues and maintains professional and technical knowledge through ongoing training and education
May coach and review the work of other team members

Skills

Sales Support

Technical Training

Customer Needs Analysis

Product Demonstration

Cost-Benefit Analysis

Research

Pipeline Generation

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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