Sales Development Representative, Mid-Market at ContactMonkey

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Internal CommunicationsIndustries

Requirements

1+ years of successful, dedicated experience in an outbound sales development capacity
Proven track record of consistently meeting or exceeding targets (e.g., pipeline or meeting quotas)
Demonstrated relentless persistence and drive to overcome objections, with a natural tendency toward high-quality execution
Strong written and verbal communication skills, characterized by an honest and thoughtful approach that inspires confidence and builds enthusiasm
Strong organizational skills and acute attention to detail necessary for building repeatable processes and managing outreach volumes

Responsibilities

Support the Sales and Marketing Leadership team to optimize the core outbound ABM Mid-Market playbook, personalized email campaigns, scripts, and ABM targeted campaigns
Execute a targeted, omnichannel Account-Based Marketing (ABM) approach to optimize conversion rates within Mid-Market accounts (organizations with 1000 to 10,000 employees)
Execute sales strategies across multiple channels (Email, LinkedIn, Phone, Video Messaging) to engage, educate, and establish relationships with new prospective clients and key stakeholders
Expertly utilize technology stack (Salesforce, Sales Navigator, Nooks, Salesloft, Gong, Clay, ZoomInfo) to prospect into target accounts, identify key decision-makers, and build a deep pipeline for the sales team
Actively contribute creative new sales and marketing strategies to break into complex accounts and redefine approaches to market challenges
Work an estimated 800 Accounts Quarterly across 1625 Target Personas and achieve a minimum 5% conversion

Skills

Key technologies and capabilities for this role

Outbound SalesAccount-Based MarketingABMPipeline GenerationEmail CampaignsSales PlaybooksTargeted OutreachOmnichannel MarketingProspectingLead Qualification

Questions & Answers

Common questions about this position

What experience is required for the Sales Development Representative role?

The role requires 1+ years of successful, dedicated experience in an outbound sales development capacity and a proven track record of consistently meeting or exceeding targets like pipeline or meeting quotas.

What are the core responsibilities of this position?

The primary focus is building and executing outbound strategies, including ABM playbook development, pipeline generation through targeted outreach across email, LinkedIn, phone, and video, leveraging tools like Salesforce and Salesloft, and contributing creative sales strategies.

What tools will I be using in this role?

You will expertly utilize Salesforce, Sales Navigator, Nooks, Salesloft, Gong, Clay, and ZoomInfo to prospect into target accounts and build pipeline.

What are the performance expectations or KPIs for this role?

Core KPIs include working an estimated 800 Accounts Quarterly across 1625 Target Personas and achieving a minimum 5% conversion.

What personal qualities make a strong candidate for this position?

A high-performing, growth-oriented individual with grit and drive, a strategic mindset for ABM and sales plays, and the ability to engage complex organizations is ideal.

ContactMonkey

Enhances internal communications and employee engagement

About ContactMonkey

ContactMonkey provides tools to improve internal communications and employee engagement within organizations. Its main product is a drag-and-drop email builder that allows companies to create newsletters and surveys, while also offering analytics like open rates and employee Net Promoter Scores (eNPS). Unlike competitors, ContactMonkey combines communication tools with detailed feedback analytics, helping businesses understand employee engagement. The company's goal is to create a more connected and productive workforce.

Toronto, CanadaHeadquarters

2010Year Founded

$54.3MTotal Funding

SERIES_ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Health Savings Account/Flexible Spending Account

Stock Options

Paid Vacation

Professional Development Budget

Flexible Work Hours

Paid Sick Leave

Hybrid Work Options

Risks

Emerging startups with similar tools could dilute ContactMonkey's market share.

Data privacy regulations in the EU may require costly compliance measures.

Reliance on Outlook and Gmail poses risks if integration policies change.

Differentiation

ContactMonkey offers unique email engagement analytics directly within Outlook and Gmail.

Their drag-and-drop email builder simplifies creating engaging newsletters and surveys.

ContactMonkey's platform provides detailed employee Net Promoter Scores (eNPS) analytics.

Upsides

ContactMonkey raised $55 million in Series A funding to expand its offerings.

Ranked 360th on the 2024 Deloitte Technology Fast 500, showcasing rapid growth.

Increased demand for remote work tools boosts adoption of ContactMonkey's platform.

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