SDR Manager
BoulevardSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, SaaS, Voice Intelligence, TechnologyIndustries
Requirements
- Proven ability to coach and elevate SDR performance with clear frameworks and repeatable methodology
- Data driven, strong analytical mindset with experience using CRM and sales engagement tools to guide decisions
- Exceptional communication and motivational skills; able to inspire teams
- A proactive, process-oriented operator with the ability to build structure in a scaling environment
- Collaborative partner who works effectively with cross-functional leaders
- High integrity, resilience, and a growth mindset
- Embodies Hiya’s key values: Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions
Responsibilities
- Lead, coach, and develop a team of SDRs to consistently meet and exceed qualified pipeline targets
- Partner with Sales leadership to forecast pipeline, track KPIs, and refine territory planning
- Collaborate with Marketing to align on campaigns, messaging, cadences, lead quality, and follow-up strategy
- Establish scalable processes, playbooks, onboarding frameworks, and performance standards
- Hire, train, and develop top SDR talent while fostering an inclusive, high-performance culture
- Own pipeline generation strategy, shape outbound strategy, refine processes, and elevate team performance
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work location or arrangement for this role?
The position is hybrid.
What skills and qualities are needed to succeed as SDR Manager?
Success requires proven coaching ability with frameworks, data-driven analytical mindset using CRM and sales tools, exceptional communication and motivational skills, proactive process orientation, collaborative partnering, and high integrity with a growth mindset.
What are Hiya's key values that the SDR Manager should embody?
The role requires embodying Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, and Owning.
What is the salary or compensation for this position?
This information is not specified in the job description.
What kind of person excels in this SDR Manager role at Hiya?
Hiya seeks someone who thrives in a fast-moving environment, loves developing people, brings strategic thinking and hands-on execution, is data-driven, coach-first, and passionate about helping early-career sellers unlock their potential while bringing structure, energy, accountability, and positivity.
Hiya
Caller ID and call protection services
About Hiya
Hiya enhances caller identification and provides call protection services in the telecommunications market. Its main product is a mobile app that helps users identify incoming calls and block unwanted ones, such as spam or scam calls. The app is user-friendly and has over 5 million users, offering peace of mind for individuals by filtering out unwanted calls and identifying important ones. For businesses, Hiya improves call answer rates and customer engagement by ensuring their calls are recognized and trusted. Hiya differentiates itself from competitors by partnering with mobile carriers and technology firms to integrate its services directly into their offerings. The company's goal is to address the growing issue of unwanted and fraudulent calls, enhancing communication security for both individuals and businesses.
Seattle, WashingtonHeadquarters
2016Year Founded
$22.1MTotal Funding
EARLY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees
Risks
AI-generated deepfake voices challenge Hiya's fraud detection capabilities.
Generative AI and robocalls complicate differentiation between legitimate and fraudulent calls.
Regulatory changes in telecommunications could impact Hiya's operations.
Differentiation
Hiya integrates AI voice detection to enhance fraud prevention capabilities.
Hiya's caller ID solution is recognized as a High Performer in G2's 2024 report.
Hiya Registration ensures legitimate business calls aren't mislabeled as spam.
Upsides
Hiya's AI voice detection can detect AI-generated voices in real-time.
Hiya's recognition in G2's report can attract more enterprise clients.
Hiya Registration addresses a critical pain point for businesses globally.
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