Sales Development Representative at Assembled

San Francisco, California, United States

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$60,000 – $95,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer SupportIndustries

Requirements

Strong communication skills, both written and oral
An interest in technology and a desire to kick-off a career in tech sales
A team player, who is also a self-starter (we’re on a hybrid schedule in-office)
A strong work ethic, competitive spirit, and eagerness to grow
Demonstrated ability working with ambiguous problems
0-2+ years' experience working in a customer facing role - we’re open to candidates new to the workforce!

Responsibilities

Increase pipeline through booking meetings with outbound leads
Hit daily and monthly outbound goals for cold calls and email outreach, balancing personalization at scale
Develop and execute strategies to penetrate target accounts, including identifying key stakeholders and crafting outbound campaigns
Be the first point of contact for new business prospects and determine the next steps for each lead
Conduct market research to identify new leads
Partner with Account Executives, Marketing and other stakeholders on outbound strategies and lead generating efforts

Skills

Key technologies and capabilities for this role

Outbound SalesCold CallingEmail OutreachLead GenerationPipeline GenerationMarket ResearchStakeholder IdentificationSales StrategyCommunication SkillsCRM

Questions & Answers

Common questions about this position

What is the salary range for the Sales Development Representative position?

The salary range is $60K - $95K.

Is this a remote or hybrid role, and what are the office requirements?

This is a hybrid role, expected to be in the San Francisco office three days a week.

What skills and experience are required for this SDR role?

Strong communication skills (written and oral), interest in technology, team player who is a self-starter, strong work ethic, competitive spirit, eagerness to grow, ability to work with ambiguous problems, and 0-2+ years in a customer-facing role.

What benefits does Assembled offer?

Benefits include generous medical, dental, and vision coverage, paid company holidays, sick time, and unlimited time off, monthly credits for professional development, wellness, Assembled customers, and commuting, paid parental leave, hybrid work model with catered lunches (M-F), snacks, beverages in SF & NY offices, and 401(k) plan enrollment.

What makes a strong candidate for this Sales Development Representative role?

Strong candidates embody an entrepreneurial spirit, are enthusiastic about company growth, have 0-2+ years in customer-facing roles (open to newcomers), and excel as self-starters with a competitive spirit suited for a hybrid in-office environment.

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$68.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend

Risks

Competition from CRM giants like Salesforce may threaten market share.

Rapid AI advancements require continuous innovation, straining resources.

Economic downturns could reduce client spending on workforce management tools.

Differentiation

Assembled offers AI-driven workforce management tailored for customer support teams.

The platform integrates seamlessly with tools like Google Calendar and Slack.

Assembled provides real-time data analytics for optimizing customer support operations.

Upsides

Raised $51M in Series B funding for product development and innovation.

Increased demand for remote work solutions aligns with Assembled's capabilities.

Growing need for omnichannel support enhances Assembled's market relevance.

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