FullStory

Sales Development Representative

United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Behavioral Data Platform, Data & Analytics, SaaSIndustries

About Fullstory

Fullstory is a leading behavioral data platform focused on reshaping how businesses interact with their online audiences. Through advanced technology and data analytics, we help companies harness the power of their digital platforms to deliver exceptional user experiences. Committed to innovation, Fullstory is changing how organizations connect with customers, driving growth and success in the digital age.

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta.

Role Overview

As a Sales Development Representative, you will play a pivotal role in driving pipeline and creating qualified opportunities by leveraging your research skills and strategic thinking. At Fullstory, we believe in fostering an exceptional workplace filled with great people, a unique culture, and the drive to make a big impact. We provide a supportive and collaborative environment where your diligent efforts are valued. You will have the chance to work with a dynamic team, while building a repeatable & scalable process and pipeline that fuels Fullstory’s growth. If you thrive in a fast-paced, challenging, yet rewarding environment, we invite you to be part of our journey. Reach out to us, we’d love to hear from you.

Responsibilities

In a typical day, you might:

  • Exceed KPIs, qualified opportunities, and pipeline metrics to drive sales growth
  • Research, identify, and qualify prospects through a multi-channel outreach approach to secure meetings with key decision-makers
  • Partner with Account Executives to craft effective outreach strategies targeting our Ideal Customer Profile (ICP) in assigned territories
  • Collaborate closely with stakeholders such as marketing and sales, creating alignment to drive success and longevity
  • Leverage Fullstory’s cutting-edge sales technology stack, including Qualified, 6sense, Outreach, Sales Navigator, and Salesforce to manage and enhance outbound efforts
  • Build a consistent and scalable pipeline that contributes to the overall success of the sales organization

Qualifications

Here’s what we’re looking for:

  • Experience in a Sales Development role within the SaaS industry
  • Proven track record in a quota-driven environment with dynamic sales cycles
  • Demonstrated cold outreach experience to senior executives and key stakeholders
  • Strong organizational skills and ability to manage multiple priorities and projects simultaneously
  • Excellent communication and interpersonal skills, with the ability to translate industry knowledge into meaningful prospect interactions

Impact

The impact you will have in 6 Months:

  • Develop a deep understanding of your assigned account territory, enabling you to execute strategic and highly targeted prospecting efforts
  • Build and contribute to a qualified pipeline by effectively engaging with top accounts and leveraging your critical thinking skills

The impact you will have in 12 Months:

  • Establish yourself as a best-in-class SDR by mastering Fullstory’s strategic sales approach and outbound prospecting techniques
  • Contribute to team success by sharing insights, refining processes and supporting new team members to build a high-performing SDR organization

Compensation & Benefits

  • Salary: The base salary for this position ranges from $46,000 - $55,000 USD. In addition to the base salary, this role has an OTE (on-target earnings) of $72,000 - $84,600 USD. Total compensation will vary based on relevant experience, qualifications, and market conditions.
  • Employment Type: FullTime
  • Location Type: Remote
  • This role can be performed remotely anywhere within the Eastern and Central Time Zones of the United States.

Skills

Sales Development
Pipeline Generation
Prospect Research
Outreach
Sales Technology
Salesforce
6sense
Outreach
Sales Navigator
Customer Relationship Management (CRM)
Communication
Collaboration

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters
2014Year Founded
$189.9MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.
Rapid AI evolution in e-commerce could outpace FullStory's current offerings.
Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.
The platform provides AI-ready behavioral data, enhancing digital experience insights.
FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.
Partnership with Google Cloud enhances FullStory's AI capabilities.
Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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