Sales Development Representative at ConnectWise

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Software, Technology, SaaSIndustries

Requirements

Ability to perform routine situations and procedures with limited supervision
Excellent customer service skills
Strong team player with ability to build positive and collaborative relationships within the ConnectWise organization
Multi-task working in a fast paced, ever changing work environment
Organized, self-motivated, eager
Knowledge of the IT, Professional Services, Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) markets
Demonstrate exceptional positioning and qualification skills, with proven evidence of reaching sales objectives
Strong, professional verbal and written communication skills
Broad knowledge of job procedures and tools
Preferred: Experience in Managed Services industry
Bachelor’s degree required in related field or equivalent business experience
1+ years of experience in relevant field

Responsibilities

Provides support to the sales team, with a high attention to detail
May assist in training and/or leading new team colleagues
Heavy emphasis on outbound, proactive calling to cultivate business (50+ calls per day)
Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies
Uncovers business needs through a consultative approach to learn more about company objectives, pain points, processes, and opportunities for improvement
Drives sales growth and pipeline by setting up qualified meetings
Identifies the appropriate opportunity for the correct solution, stays up to date on new software and products

Skills

Key technologies and capabilities for this role

Outbound CallingCold CallingLead QualificationProspectingEmail OutreachSocial SellingConsultative Selling

Questions & Answers

Common questions about this position

What are the key responsibilities of the Sales Development Representative?

The role involves providing support to the sales team, generating new business opportunities through outbound calling (50+ calls per day), qualifying leads, uncovering business needs via a consultative approach, and setting up qualified meetings.

What skills and abilities are required for this position?

Required skills include excellent customer service, strong team collaboration, ability to multitask in a fast-paced environment, being organized and self-motivated, knowledge of IT/Professional Services/CRM/ERP markets, and exceptional positioning and qualification skills.

What is the company culture like at ConnectWise?

ConnectWise has an inclusive, positive culture that values unique contributions, perspectives, and skills of every colleague, powered by connections, colleagues, and community, welcoming game-changers, innovators, and culture-lovers.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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