Revenue Operations Senior Specialist - Promotional Generosity
DraftKingsFull Time
Junior (1 to 2 years)
Candidates should possess a Bachelor's degree in Business, Finance, Human Resources, or a related field, with 4-7 years of experience in sales compensation, incentive design, or revenue operations, ideally within a SaaS company. Proven experience managing compensation plans through system transitions, turnover, or disorganized processes is essential. Strong proficiency in Salesforce, Google Sheets/Excel, and compensation tools is required, with a strong preference for experience in Anaplan, Pigment, Spiff, Everstage, or CaptivateIQ. Excellent analytical skills for handling large datasets and performing complex calculations are also necessary.
The Sales Compensation Manager will design, refine, and implement sales compensation plans for direct sellers and partner/channel/reseller teams to incentivize behaviors supporting growth and revenue retention. They will lead the migration of tools for quota and territory planning, evaluate and recommend commissions management tools, and support their implementation. Responsibilities include analyzing compensation data to calculate incentives, track performance, and resolve disputes, as well as improving communication through dashboards and reports. The role involves fostering alignment across teams, consolidating compensation and quota data, conducting market analyses for competitive structures, monitoring plan effectiveness, forecasting payouts, and handling ad-hoc projects related to compensation policy and process improvements.
Cloud communications and collaboration platform
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.