CSC Generation

Sales Associate (Sur La Table)

Los Angeles, California, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries

Requirements

Candidates should possess a high school diploma or equivalent, and demonstrate strong customer service skills. They should also have the ability to communicate effectively both verbally and in writing, and be able to work a varied schedule including nights and weekends.

Responsibilities

The Sales Associate will provide an exceptional customer experience by assisting customers with product information, location, pricing, and availability, processing sales transactions and returns, and proactively seeking out customers to determine their needs. They will maintain product knowledge, share product assortment and services, demonstrate products, follow store policies and procedures, and contribute to a high-performing team to achieve store sales goals. Additionally, they will maintain a clean store environment, process transactions accurately, ensure pricing integrity, and fulfill additional responsibilities as assigned by management.

Skills

Customer Service
Sales
POS System
Communication Skills
Product Knowledge
Teamwork
Inventory Management
Retail Operations

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Key Metrics

Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.
Operational challenges in integrating new brands like Backcountry could affect performance.
Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.
The company integrates brands into its platform to drive growth and profitability.
CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.
The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.
Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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