Sales Associate at STUDS

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Prior retail or customer-facing experience preferred but not required
Available to work 4-29 hours per week, working weekends and holidays
Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
Able to handle chemicals safely and follow all safety protocols
Brings energy, curiosity, and a willingness to learn in a fast-paced team environment
Receives feedback openly and contributes to a supportive, inclusive team culture

Responsibilities

Contributes to sales and service goals by delivering an exceptional customer experience on the floor
Welcomes and educates customers about the Studs experience, products, and piercing services
Serves as a brand ambassador and Earscaper through personalized, one-on-one styling and service
Maintains accuracy and flow across key operational areas including appointments, POS, and inventory restocks
Follows Studio protocols and uses judgment to escalate issues or customer concerns as needed
Supports upkeep of the Studio environment in line with visual and brand standards
Follows company policies and procedures and asks for help when unsure
Treats teammates and customers with professionalism, consistency, and care
Brings a positive attitude and contributes to a respectful, feedback-rich Studio environment
Open to feedback and eager to grow through collaboration and support

Skills

Key technologies and capabilities for this role

Customer ServiceSalesPOSInventory ManagementRetail OperationsBrand Ambassador

Questions & Answers

Common questions about this position

What is the pay rate for the Sales Associate position?

The position offers an hourly rate of $21/hour.

Is this a remote position or does it require being in the office?

This is an in-person role located in Boston, MA, involving hands-on, customer-facing work in the Studio.

What skills or experience are required for this role?

Prior retail or customer-facing experience is preferred but not required; candidates need to bring energy, curiosity, a willingness to learn in a fast-paced team environment, handle standing for extended periods, lift at least 20 lbs, and manage chemicals safely.

What is the company culture like at Studs?

Studs fosters a cool, fun, and welcoming environment that prioritizes safety and expertise, with a positive, respectful, feedback-rich Studio setting focused on collaboration, support, and inclusive team culture.

What benefits are offered to Sales Associates?

Benefits include Paid Safe & Sick Leave Accrual, FSA Health and Commuter Tax-Advantaged Accounts, 401(k) Retirement Savings Plan, and exclusive employee discounts on piercings and jewelry.

STUDS

Specializes in ear piercing and earrings

About STUDS

Studs.com focuses on ear piercing and earring stacking, allowing customers to express their personal style. The company offers a variety of earring designs, including Captive Bead Rings and Fixed Bead Rings, which promote faster healing for new piercings. Unlike competitors, Studs.com operates a direct-to-consumer model, providing personalized aftercare advice and educational content to enhance the customer experience. Their goal is to combine fashion with personalized care, catering to a diverse clientele in the ear-piercing market.

New York City, New YorkHeadquarters

2019Year Founded

$22.4MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Health Savings Account/Flexible Spending Account

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Sabbatical Leave

Professional Development Budget

Employee Discounts

Pet Insurance

Risks

Increased competition from established jewelry brands could dilute Studs' market share.

The rise of at-home piercing kits threatens Studs' in-store services.

Negative reviews of Mystery Packs could harm Studs' reputation.

Differentiation

Studs offers a unique ear-piercing experience combining art and science.

The company provides educational content for optimal piercing aftercare and longevity.

Studs' earring designs, like Captive Bead Rings, aid in faster healing.

Upsides

Studs is expanding with 10 new store openings planned this year.

Collaborations with brands like Shake Shack enhance visibility and attract new customers.

'Studs on Wheels' reaches new markets, including college campuses and events.

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