Senior Disputes Analyst
HighnoteFull Time
Senior (5 to 8 years)
Candidates should possess 5-10 years of experience in risk management within the payments or financial services sectors. A strong background in fraud analysis and research, utilizing tools like Accertify, is required. Excellent client-facing communication skills and robust analytical expertise are essential. Familiarity with BI tools such as Looker, Dataiku, SQL, and Excel/Google Suite is also necessary.
The Risk Operations Analyst II will monitor and analyze transactions for fraudulent activity using advanced tools and techniques. They will provide advanced risk services to clients, including support for RFIs, limits adjustments, and merchant underwriting. Responsibilities include resolving client and platform risk events, investigating suspicious activity, and consulting with clients on risk appetite strategies. The role also involves generating and analyzing BI and custom reports, documenting policies and procedures, identifying opportunities for process and product improvement, evaluating third-party vendors, and ensuring compliance with regulatory requirements.
Flexible payments platform for diverse transactions
PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.